Scrum Master at First Bank

First BankLagos, Nigeria Project Management

Full Time

First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi. Since its establishment in 1894, FirstBank has consistently built relationships with customers focusing on the fundamentals of good corporate governance, strong liquidity, risk management and leadership. Over the years, the Bank has led the financing of private investment in infrastructure development in the Nigerian economy by playing key roles in the Federal Government’s privatisation and commercialisation schemes. With its global reach, FirstBank provides prospective investors wishing to explore the vast business opportunities that are available in Nigeria, an internationally competitive world-class brand and a credible financial partner. The Bank has been named "The Best Bank Brand in Nigeria” four times in a row - 2011, 2012, 2013, 2014 - by the globally renowned "The Banker Magazine” of the Financial Times Group; and "Most Innovative Bank in Africa” in the EMEA Finance African Banking Awards 2014. FirstBank’s brand purpose is to always put its customers, partners and all stakeholders at the heart of its business, even as it is poised to standardise customer experience and excellence in financial solutions across Sub Saharan Africa, in consonance with its brand vision "To be the partner of first choice in building your future”. Our brand promise is to always deliver the ultimate "gold standard” of value and excellence. This commitment is anchored on FirstBank’s inherent values of passion, partnership and people, to position our customers first in every respect.

JOB OBJECTIVE(S)

Performs the following key functions at the Digital Innovation Lab:

Facilitate Agile Processes
Removing Impediments in Project Delivery
Coach the Team on Agile and Scrum Principles:
Stakeholder Communication and Alignment:
Champion Innovation Culture:
Team Performance and Health Monitoring:
Facilitate Sprint Goals and Backlog Refinement:

DUTIES & RESPONSIBILITIES

Facilitate Agile Processes:

Guide teams through agile Scrum ceremonies (Daily Stand-ups, Sprint Planning, Retrospectives, Sprint Reviews).
Promote adherence to agile methodologies while ensuring compliance with banking regulations and policies.
Collaborate with Product Owners to refine and prioritize the product backlog, focusing on customer-driven financial innovation.
Drive and monitor AGILE delivery process as a methodology for implementing innovative solutions in the Lab.

Remove Impediments:

Identify and help remove obstacles that hinder the team’s progress, ensuring they can focus on delivering quality work.
Coordinate with external teams or departments to resolve blockers.

Coach the Team on Agile and Scrum Principles:

Educate team members, stakeholders, and the organization on Agile methodologies and best practices.
Guide the team on how to self-organize, prioritize tasks, and deliver incremental value.

Stakeholder Communication and Alignment:

Liaise with Product Owners, stakeholders, and leadership to ensure that the vision and goals of the lab's projects are well understood by the team.
Report on the progress of the sprints, potential risks, and impediments to key stakeholders.

Champion Innovation Culture:

Promote a mindset of experimentation, innovation, and collaboration.
Facilitate brainstorming sessions, workshops, and cross-functional collaboration to foster innovation.
Encourage creative problem-solving and quick adaptation of new ideas into sprints.

Team Performance and Health Monitoring:

Ensure that team dynamics are healthy and sustainable.
Identify potential areas of team fatigue or burnout and address these issues proactively.

Facilitate Sprint Goals and Backlog Refinement:

Assist the Product Owner in refining and maintaining the product backlog.
Ensure the Sprint goals are clearly defined and achievable.
Maintain confidentiality of all Information entrusted while delivering projects.
Ensure compliance with the principles and policies in the Information Security Handbook.
Perform other functions asrequired to supportthe business in achieving itsstrategic objectives

JOB REQUIREMENTS

Education

Minimum of a first degree orits equivalent in Computing or Technology related disciplines
Masters, MBA or a recognized professional certification (e.g., Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Scrum Master (SSM))will be an added advantage

Experience