CRC Credit Bureau Limited provides a nationwide information repository on credit profiles of corporate entities as well as consumers, thus improving the ability of credit providers to make informed lending decisions. CRC�s various products and services are carefully designed using Artificial Intelligence and Analytics enabling lenders make informed decisions ranging from customer acquisition, credit analysis and monitoring, skip tracing and recovery.
Key Responsibilities
Customer & Stakeholder Engagement
- Engage banks, financial institutions, fintechs, and other customers to understand business processes, challenges, and requirements.
- Conduct discovery sessions, interviews, and workshops to gather functional, non-functional, and data requirements.
- Act as a liaison between customers and internal product, technology, and data teams.
Requirements Analysis & Documentation
- Translate customer needs into well-defined documentation including BRDs, functional specifications, user stories, and acceptance criteria.
- Define data requirements for credit reporting, analytics, and decision-support solutions.
- Manage requirement changes and ensure traceability throughout the development lifecycle.
Product & Technology Collaboration
- Work closely with product managers, developers, and QA teams to support solution design and delivery.
- Participate in backlog grooming, sprint planning, and solution validation.
- Review and validate deliverables to ensure alignment with customer needs and regulatory expectations.
Regulatory & Compliance Alignment
- Ensure solutions comply with applicable credit reporting standards, data protection, and regulatory requirements.
- Incorporate data privacy, security, and risk considerations into requirements and solution designs.
- Support internal and external audits through clear documentation and reporting.
Continuous Improvement
- Monitor trends in credit bureaus, financial services, and data analytics to inform product enhancements.
- Identify opportunities for standardization and reusable solutions across customer implementations.
Method of Application
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