Senior Quality Assurance Engineer at Duplo

Duplo is building the platform to power the next generation of financial services. Our mission is to help companies expand financial access for all. Our simple and powerful banking-as-a-service API helps companies quickly launch financial products.

Responsibilities:

• Design and implement testing plans for products.
• Draft quality assurance policies and procedures.
• Identify procedures and scenarios for the quality control of products and services.
• Perform product regressions and inform the development team of defects.
• Communicate quantitative and qualitative findings from test results to the development team.
• Take responsibility for tracking the platforms stability, predictability and user experience while keeping an eye on defects.
• Ensure that the final product satisfies the product requirements and meet end-user expectations.
• Spot areas for improvement to enhance the product's stability and performance.
• Research the current market for similar products and compare results.
• Document bugs found and other software issues, and write reports detailing these issues and the potential problems they may create.
• Develop and execute test plans to ensure that all objectives are met.
• Implement and monitor automated test scripts to assess functionality, reliability, performance, and quality of the service or product.
• Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
• Investigate customer complaints and product issues.
• Ensure ongoing compliance with quality and industry regulatory requirements.
• Perform other functions related to Service Management.
• Designing test automation strategy, automating and maintaining UI and API regression tests.

Technical & Professional Requirements:

• 5+ years of experience in Quality Assurance with a focus on financial services.
• Deep understanding of API principles and experience with Postman, Rest-assured or similar.
• Experience in drafting quality assurance policies and procedures.
• Strong analytical and problem solving skills.
• Proficient in developing and maintaining automated test suites using industry-standard tools (e.g., Selenium, Cypress, Playwright).
• Experience with performance testing tools (e.g., JMeter, LoadRunner) and analyzing performance bottlenecks.
• Experience in writing quality test plans, test cases, bug reports and test reports.
• Experience in quality inspection, auditing, and testing.
• Excellent communication skills, both written and verbal; ability to explain technical concepts to non-technical audiences.
• An execution mindset, good analytic skills and a team-play attitude.
• Prior experience working in fintech is mandatory.

Method of Application