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Senior UX Consultant at Tech Mahindra

Tech MahindraLagos, Nigeria Software Development
Full Time
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and Society to Rise™. We are a USD 5.1 billion company with 126,200+ professionals across 90 countries, helping 1058 global customers including Fortune 500 companies. Tech Mahindra is one of the fastest-growing brands and amongst the top 15 IT service providers globally. Every time the society needed us, we stepped in and helped create a new industry. In 1945, our journey commenced with us getting into the steel business, and over time, we expanded to 22 key industries. A need for change in the agricultural practices pushed us to foray into that sector right before the agriculture revolution began in India. We became one of the key torch-bearers of the IT revolution in our country. Our focus now lies in developing alternate energy sources because we believe energy conservation will play a huge role in ensuring a better future – for not just our country and communities, but the entire world.

Overview:

As a Senior UX Consultant, you will be responsible for leading user experience design projects from concept to completion, collaborating with cross-functional teams to deliver exceptional digital experiences. You will leverage your expertise in user research, information architecture, interaction design, and usability testing to create intuitive and engaging interfaces that align with business goals and user needs.

Responsibilities:

  • Lead UX Design Projects: Take ownership of UX design projects, from defining project scope and objectives to delivering high-quality design solutions.
  • User Research: Conduct user research activities, including interviews, surveys, and usability testing, to gain insights into user behavior, needs, and preferences.
  • Information Architecture: Develop information architecture frameworks and navigation structures that optimize the organization and accessibility of digital content.
  • Interaction Design: Create wireframes, prototypes, and interactive designs that illustrate user flows, interactions, and interface behaviors.
  • Usability Testing: Plan and execute usability testing sessions to evaluate design concepts and gather feedback for iterative improvements.
  • Cross-Functional Collaboration: Collaborate with product managers, developers, and other stakeholders to ensure alignment between design goals, technical feasibility, and business objectives.
  • Mentorship and Leadership: Provide guidance and mentorship to junior UX team members, fostering a culture of continuous learning and professional growth.
  • Stay Current with Industry Trends: Stay abreast of emerging trends, best practices, and technologies in UX design, and proactively integrate new insights and techniques into design processes.

Requirements:

  • Bachelor's or Master's degree in Human-Computer Interaction, Interaction Design, Information Architecture, or related field.
  • 8+ years of experience in UX design, with a strong portfolio showcasing your design process and outcomes.
  • Proficiency in UX design tools such as Adobe XD, Sketch, Figma, or similar.
  • Experience with user research methodologies, including interviews, surveys, usability testing, and personas.
  • Strong knowledge of interaction design principles and best practices for web and mobile platforms.
  • Excellent communication and collaboration skills, with the ability to effectively present and articulate design concepts and rationale to stakeholders.
  • Proven track record of leading UX design projects from concept to delivery, within budget and timeline constraints.
  • Experience working in agile development environments is a plus.
  • Certification in UX design or related field (e.g., Certified Usability Analyst, Certified User Experience Professional) is desirable but not required.

Method of Application

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