Lotus Beta Analytics Nigeria Ltd. (LBAN) is well focused on the provision of Information Technology Solutions and Services. These Solutions are built on a world-class, secure, resilient infrastructure, delivered according to global best practices in partnership with the world’s leading technology vendors. The company has a number of partnerships with major Original Equipment manufacturers, OEMs like Microsoft, HP, Cisco and Entrust Inc. to mention just a few. Our goal is to provide you with the best value. We bring high-level expertise on-site to you with long-term commitment and in-depth knowledge of your business, tailoring specific guidance to the way your organization uses technology. Our services are backed by a team of professionals, committed to meeting the dynamic needs of any organization, of any size, offering support 24 hours a day, 7 days a week. In order for us to ensure the consistent delivery of effective solutions to our clients, we maintain strategic relationships with many of the leading technology vendors worldwide.
SERVER ADMINISTRATOR
- Manages the company’s Active Directory. KPI: 99% uptime and availability of active directory and authentication services.
- Design and manages enterprise server and storage infrastructure for optimal business operations. KPI: 99% availability and system performance for all servers in production. 100% resolution of performance issues for enterprise servers and storage infrastructure. 100% IT project server deployment and integrations. Number of server support trouble tickets completed in a timely fashion
- Lead High Availability drive for the enterprise server infrastructure. KPI: 100% implementation of business applications server infrastructure in High Availability.
- Reviews future directory architecture solutions and implement life cycle maintenance processes. KPI: Periodic review and clean-ups of the directory services.
- Develops and recommend best practices processes for enterprise server infrastructure to support daily operations. KPI: Innovations and new technologies proposed and adopted.
- Prepares periodic and ad-hoc reports to relevant stakeholders. KPI: Periodic report to be submitted within agreed SLA; Ad hoc report to be submitted within the agreed timeline.
- Carries out required server/storage maintenance and security patches. KPI: Periodic server maintenance and update of security patches.
- Carries out other sundry assignments as directed by the Head, IT infrastructure. KPI: Assignments are to be carried out within the agreed timeline
NETWORK ADMINISTRATOR
- Manages the core network infrastructure environment across the organization. KPI: Network availability of 98%. Target Mean Time between failures of network equipment 6 months. Cost reduction in network operating OPEX. Number of network-related trouble tickets successfully resolved in a timely fashion. 100% completion of network-related projects and integration
- Manages the voice network infrastructure environment across the organization. KPI: Minimum of 98% availability on available voice lines.
- Maintains updated stock records for network equipment across the franchise. KPI: Target Mean Time to Repair of under 5 hours for core network equipment in operation.
- Provide network capacity planning and ensure availability needs are met. KPI: A minimum of 98% network availability.
- Provide network performance monitoring and statistics. KPI: Number of observed performance or quality issues escalated to service providers.
- Manage vendor relationships and services rendered. KPI: Target 100% compliance with the agreed SLA for Service Providers.
- Carries out required network infrastructure maintenance and security patches. KPI: Number of regular maintenance and security patches on core network equipment completed in a timely fashion. Zero network breaches on company-wide infrastructure.
- Keeps abreast of current and emerging IT infrastructure trends and potential applications and provides recommendations. KPI: Innovations and new technologies proposed and adopted.
- Prepares periodic and ad-hoc reports to relevant stakeholders. KPI: Periodic report to be submitted within agreed SLA; Ad hoc report to be submitted within the agreed timeline
- Carry out other sundry assignments as directed by Head, IT Infrastructure. KPI: Assignments are to be carried out within the agreed timeline.
Method of Application
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