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Service Fulfilment Engineer at VDT Communications Ltd

VDT Communications LtdLagos, Nigeria Networking and Tech Support
Full Time
VDT Communications Limited provides a complete, turnkey solution to all of your data communication needs. As an offshoot of BITCOM systems Ltd with several years of experience in the design, installation, and maintenance of all types of data network engineering solutions is put at the advantage of our customers. We drive network transformation for enterprises and service providers through communications technologies that increase productivity and open new sources of revenues. As a mission, we set to provide a reliable, end-to-end source for telecommunications services with a broad product suite backed by trustworthy, dependable customer service. VDT Communications Support Group provides the highest possible level of technical support expertise using the latest technology and tools. At the core of the technical support group is a knowledgeable, highly trained and motivated technical staff familiar with most recent industry standards and best operational practices. Our Technical Support personnel are thoroughly trained on the products supported to maintain equipment and systems at peak efficiency. When problems occur, VDT Communications Limited is committed to do whatever it takes to get things back to normal operation in the shortest time possible. Our technical support is ultimately monitored online from our head office in Falomo, Lagos and our customers also have online access to the performance reports on their links on a 24/7/365 basis.

Role Summary

  • Support sales productivity by ensuring technical solutions meet customer needs. Collaborate with sales, Core Network management, and FSEs for effective solution delivery.

Responsibilities

  • Investigate, test, and recommend new equipment.
  • Coordinate proof of concept requirements with Product Management.
  • Advise on positioning new POPs based on survey analysis.
  • Prepare for client meetings and tailor communications to their business needs.

Requirements

  • B.Sc / HND in Electrical Engineering, Telecoms Engineering, or related fields.
  • CCNA/CCNP is a plus.
  • 3 years of relevant experience.
  • Knowledge of System Engineering and Access Network Infrastructure.
  • Project Management skills.
  • Strong analytical, presentation, and communication skills.

Method of Application

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