Social Media & Administrative Coordinator at Let's Chyll Treats

Let's Chyll TreatsLagos, Nigeria Digital Marketing

Full Time

Let's Chyll is a premium dessert company dedicated to crafting delightful, high-quality treats that bring joy to every bite. More than just a dessert brand, Let's Chyll is an experience; your 15-minute holiday, providing a sweet escape from the heat and stress of Lagos. With a commitment to excellence, creativity, and customer satisfaction, we continuously innovate to ensure our customers savor life’s sweetest moments. Join our team and be part of a company that’s Crafted to Sprinkle Joy!

Position Overview

We are seeking a skilled and detail-oriented Social Media & Administrative Coordinator to manage administrative tasks and oversee our social media platforms. This role is crucial in enhancing our brand awareness, optimizing customer engagement, and ensuring smooth day-to-day operations. The ideal candidate is proactive, organized, and creative, with a strong understanding of social media marketing and administrative coordination.

Key Responsibilities

Administrative Duties:

Schedule and organize all meetings, bookings, and appointments.
Complete and submit monthly expense reports.
Handle requests and queries professionally and efficiently.
Oversee customer support inquiries and concerns, ensuring a positive experience.
Process and manage invoices.
Book and coordinate occasional travel arrangements and itineraries.
Maintain databases and prepare reports, and other documentation.
Conduct research and surveys, delivering findings efficiently.
Ensure discretion and confidentiality in handling sensitive information.

Social Media & Content Creation:

Develop engaging content to enhance customer interest and brand awareness.
Write and review content for social media platforms and public communications.
Implement SEO-driven strategies to increase traffic and engagement.
Monitor website and social media traffic and adjust strategies accordingly.
Brainstorm and execute innovative ways to boost brand presence across digital platforms.
Ensure consistency in content, aligning with brand identity and marketing objectives.
Identify customer needs and create relevant content.
Regularly update social media and content pages.
Utilize social media marketing tools to strengthen the company’s online presence.
Research and recommend effective social media marketing campaigns.
Engage with customers and stakeholders across social platforms.
Analyze the company's digital marketing strategy, identifying areas for improvement.
Stay up-to-date with social media trends and updates, ensuring relevance in marketing efforts.
Set and track key performance indicators (KPIs) for social media campaigns.

Job Requirements

Experience: Minimum of 2 years in social media management, marketing, content creation, administrative support, or related fields.
Education: Bachelor’s Degree in Communications, English, Journalism, Marketing, Literature, or a related field.
Technical Skills: Proficiency in Microsoft Office Suite, Google Drive Suite, Canva, CapCut, and major social media platforms.
Creative & Strategic Thinking: Must be innovative, creative, and capable of strategic digital marketing execution.
Organizational Skills: Highly organized with exceptional attention to detail.
Time Management: Strong ability to multitask and meet deadlines in a fast-paced environment.
Communication: Excellent verbal and written communication skills.
Independence: Proactive, self-motivated, and able to work with minimal supervision.
Technical Knowledge: Understanding of SEO best practices, UI/UX design, and analytics software.
Confidentiality: Ability to handle sensitive information with discretion.

Benefits & Growth Opportunities

Career Development: Opportunities for professional growth and skill enhancement.
Training: Access to in-house and offsite training programs.
Bonus Structure: Bi-annual performance-based bonuses.
Work-Life Balance: Paid time off.
Supportive Work Environment: Positive, team-oriented culture with opportunities for career advancement.

We are looking for a driven and detail-oriented professional who thrives in a fast-paced environment. If you are eager to leverage your skills within a dynamic and collaborative team, we invite you to apply!