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Social Media / Digital Communications Manager at Stella Maris High School

Stella Maris High SchoolAbuja, Nigeria Digital Marketing
Full Time

Stella Maris Schools in Abuja is a well-established private educational institution that offers nursery, primary and secondary schooling. With its strategic location around FCT and a commitment to high standards of teaching and learning, it serves families seeking strong academics combined with character-building and extracurricular enrichment. 

Key Responsibilities
Social Media Management (End-to-End Ownership):

  • The manager is responsible for planning, creating, scheduling, publishing, and monitoring content across all Stella Maris social platforms.
  • Platforms to manage (non-negotiable):
    • Instagram (Main School Account)
    • Instagram (Campus-specific pages, where applicable)
    • Facebook (School & Campus pages)
    • X (Twitter)
    • LinkedIn (Corporate / Professional presence)
    • YouTube (Shorts + long-form school content)
    • TikTok (if approved by management)
    • WhatsApp Broadcast / Community (content input, not admin)
  • Responsibilities include:
    • Monthly content calendar (submitted ahead of time, not reactive)
    • Daily/weekly posting based on approved schedule
    • Captions, hashtags, tone, CTA — aligned with brand voice
    • Parent-facing content (events, reminders, achievements)
    • Student-focused but school-approved storytelling
    • Monitoring comments, messages, and escalation where needed
    • Ensuring zero “dead” platforms or outdated posts

Content Creation & Creative Direction:

  • You are not a graphic designer, but you own the output.
  • This means:
    • Conceptualizing content ideas (campaigns, series, themes)
    • Writing strong copy (not lazy captions)
  • Working with:
    • Photographers
    • Videographers
    • Graphic designers
    • Reviewing and approving creatives before posting
    • Ensuring all visuals align with Stella Maris branding (colors, tone, quality)
  • Content types include:
    • School events
    • Academic achievements
    • Staff highlights
    • Student activities (approved)
    • Admissions campaigns
    • Announcements & notices
    • Milestones & celebrations
    • Values, culture, and legacy storytelling

Website Content & Updates (With IT):

  • This role does not code, but owns content accuracy.
  • Responsibilities:
    • Updating website content (text, images, announcements)
    • Working with IT to upload:
      • News items
      • Event updates
      • Admissions information
      • Notices and announcements
      • Flagging outdated pages and fixing them
      • Ensuring consistency between website and social messaging
      • Testing links, pages, and visibility after updates.

Newsletter & Official Communications:

  • You are responsible for structured, professional communications, not random blasts.
  • Includes:
    • Internal newsletters (staff-facing, when required)
    • External newsletters (parents, partners, alumni)
    • Admissions campaigns & announcements
    • Event communications
    • End-of-term / special updates
  • Tasks:
    • Drafting content
    • Structuring messaging clearly
    • Coordinating approvals
    • Scheduling sends
    • Ensuring tone matches audience (parents ≠ staff ≠ external partners)

Parent-Facing Content Strategy:

  • Parents are not an afterthought — they are a primary audience.
  • You must:
    • Proactively create content parents care about
    • Anticipate school calendar moments
    • Reduce confusion through clear digital communication
    • Align with Admin / Admissions on messaging
    • Ensure deadlines, notices, and updates are communicated before complaints arise

Digital Marketing & Campaign Execution

  • This role supports growth and visibility, not vibes.
  • Responsibilities:
    • Planning digital campaigns (admissions, events, milestones)
    • Scheduling posts and ads ahead of time
    • Supporting paid ads (copy + creative coordination)
    • Tracking basic performance (reach, engagement, growth)
    • Improving content strategy based on results
  • Planning, Scheduling & Deadlines (Non-Negotiable)
  • You are expected to:
    • Work ahead (minimum 2–4 weeks planned content)
    • Meet deadlines without reminders
    • Submit calendars, drafts, and creatives on time
    • Coordinate dependencies early (IT, Design, Media).

Collaboration & Cross-Department Work:

  • You will work with:
    • IT (uploads, site updates)
    • Admin & Admissions (notices, campaigns)
    • Media & Design vendors
    • School leadership
  • You are expected to:
    • Communicate clearly
    • Follow instructions
    • Take ownership, not wait to be chased

Brand Protection & Quality Control:

  • You are a gatekeeper.
  • You must:
    • Protect Stella Maris’ brand reputation
    • Avoid low-quality, rushed, or unapproved content
    • Ensure spelling, grammar, tone, and accuracy
    • Maintain consistency across all channels

Additional Duties:

  • Any other digital communications or content-related task reasonably assigned by management
  • Crisis or urgent communications support when required
  • Supporting special projects, launches, or campaigns

Requirements

  • Strong writing and communication skills
  • Proven social media management experience (schools or institutions preferred)
  • Content planning and campaign execution ability
  • Attention to detail (non-negotiable)
  • Ability to meet deadlines without supervision
  • Ability to work with creatives and technical teams
  • Professional judgment and maturity
  • Experience with design and content tools (e.g., Canva) is an advantage
  • Knowledge of safeguarding and child-protection standards is an added advantage

Performance Expectations

  • Platforms are active, consistent, and aligned
  • Content is planned, not reactive
  • Parents are informed, not confused
  • Website is accurate, not outdated
  • Deadlines are met without reminders

What We Offer

  • Competitive salary
  • Supportive and professional work environment
  • Opportunity to contribute meaningfully to school growth and community engagement

Method of Application

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