TERAWORK.COM is a virtual meeting point for getting work done. TERAWORK is a bridge between service providers and the individuals and businesses that need their talents and skills. Via TERAWORK, customers are provided with a wide pool of skills and services to draw from in getting their projects done, while talents have a platform to reach more customers, earn income and grow their businesses. With an office in Lekki, Lagos Nigeria, TERAWORK connects customers with talented Freelancers, Service Providers or Sellers from all parts of the world, using a safe and secure system that guarantees fulfillment, security, and value for money.
Job Summary:
- We are looking for a talented Social media manager to administer our social media accounts.
- You will be responsible for creating contents, managing posts and responding to followers. You will manage our company image in a cohesive way to achieve our marketing goals.
Description
- Design and implement social media strategy to align with business goals.
- Generate, edit, publish and share engaging content daily (e.g. original text, photos and videos)
- Manage the day-to-day handling of all social media channels such as Facebook, Instagram, LinkedIn, Twitter and YouTube, adapting content to suit different channels and audiences.
- Form key relationships with influencers across social media platforms.
- Manage and facilitate social media communities by responding to social media posts and developing discussions.
- Monitor, track, analyze and report on performance on social media platforms using tools such as Google Analytics and Facebook Insights.
- Optimize content to further encourage community interaction and engagement.
- Set targets to increase brand awareness and increase customer engagement and loyalty.
- Develop innovative sales techniques to increase customer satisfaction.
- Understand the customer base and identify opportunities to build and grow profitable relationships.
- Communicate with followers, respond to queries in a timely manner and monitor customer reviews.
- Manage and track budgets for social media activities.
- Strong understanding of company products or services as well as business position and competition to keep business competitive.
- Communicate effectively to all stakeholders including senior management and content developers.
- Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency.
- Monitor SEO and web traffic metrics.
Requirements:
- Must possess a minimum of First Degree in Marketing or any related field
- 3 years of proven work experience as a Social Media Manager or a similar role in the Sales department
- A solid understanding of the use of a range of social media platforms, particularly in relation to advertising/branding and customers
- Knowledge of best practices for social media platforms such as Facebook, Twitter, Instagram, LinkedIn, etc.
- Strong video and photo editing skills.
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Experience in building a good relationship with clients
- Must possess intermediate to advanced MS Office skill.
Method of Application
Signup to view application details.
Signup Now
