Solutions Delivery Manager at Appzone Limited

Appzone LimitedLagos, Nigeria Project Management

Full Time

AppZone is a response to the growing need in emerging markets for financial services accessibility to the masses. The company was formed with a genuine belief in Africa’s latent ability to support the home grown production and delivery of world class IT Software for the enhancement of key sectors of the budding economy. AppZone started off primarily as a developer of custom e-Banking and payment software for leading commercial Banks in Nigeria. In less than 3 years, AppZone had accumulated a remarkable asset-base of e-payment software products and intellectual property. In a bid to extend existing payment solutions to smaller scale Financial institutions, AppZone observed the absolute dearth of basic IT infrastructure and commenced a 2 year project to develop a world class yet affordable core Banking platform for Microfinance Banks (MFBs) and other small scale retail financial institutions. The culmination of this project saw AppZone in full ownership of an entire integrated suite of IT infrastructure required for the effective functioning of any modern retail Bank. Today AppZone has consolidated these platforms into a shared and entirely managed Banking and payment automation IT infrastructure under the brand BankOne. AppZone was incorporated in July 2006 as Price and Networks Limited and commenced full operations in June 2008 with a knife edged focus on creating a world class organization and defacto provider of IT software for the financial services industry. The young, dynamic and driven co-founders of AppZone decided to bring together their wealth of technical, administrative and entrepreneurial experience as well as key leadership competences to create a winning team comprising the best in brains and character. The end point being to transform the financial services industry in Africa and emerging markets around the globe thereby creating immense value for the respective economies and facilitating their overall growth and development.

As a Solutions Delivery Manager, your job responsibilities include the following:

Ensuring the effective delivery of project activities, within approved scope, schedule, and budget, while ensuring client satisfaction.
Continually seeking opportunities to increase customer satisfaction and deepen client relationships, including promoting client collaboration on the resolution of any disputes or issues that arise during the project.
Facilitating the definition of clear and attainable project objectives.
Managing project financials and budget to ensure expected project margin / profitability is met.
Maintain the healthy management of your project by mitigating risks and defining resolution plans for addressing issues.
Assisting in the preparation of proposals in conjunction with sales and delivery as required.
Developing detailed statements of work, estimates and work schedules.
Mentoring team members and contract Project Managers
Provides strategic input into business decisions as a trusted advisor.
Influences and negotiates to achieve business objectives.
Monitors and tracks performance and addresses any issues.
Designs and produces regular and ad-hoc reports, and dashboards, creates proper documentation
Directs medium complexity initiatives typically involving 5-10 business units.
Exercises direct accountability for projects with up to 15 team members.
Provides guidance to the project sponsor on the implementation and sustainment of projects, resulting in successful project outcomes.
Manages all aspects of the project lifecycle, including business, operational and technology deliverables. Ensures all project processes are completed.
Executes project requirements in governance frameworks focused on risk appetite, regulatory and compliance standards.
Provides project sponsor with advice on the viability of the business case (costs, benefits, KPIs, etc.) throughout the project.
Understands project interdependencies and demonstrates critical thinking that proactively identifies project risks and establishes effective risk mitigation from the outset.