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Solutions & Research Engineer at IpNX Nigeria Limited

IpNX Nigeria LimitedLagos, Nigeria Software Development
Full Time

ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than a decade of experience, the company was formed by the divestment of the telecommunications services division of Telnet Nigeria Limited and has been in operation for many years. ipNX currently provides a range of communications and IT services to Corporate organizations within Nigeria on its IP (Internet Protocol) based communications network using both radio and satellite communications technologies. As part of its growth strategy, ipNX seeks to also extend its services to small and medium sized businesses and residential customers. In the long term, ipNX has determined that it needs also to have a strategic presence in the wire line market to ensure that we will be able to provide future services, which require high bandwidth in the last mile.

Job Description

  • The Solutions & Research Engineer is responsible for ensuring efficient service delivery to the customers and ensure customer satisfaction for all new services and support related service.
  • He will have the responsibility of contributing towards the research, design and implementation of functionality that will propel ipNX products and market-leading solution to the next level.
  • Also, he is to Provide technical support through collaborative partnership to deliver high quality and reliable network performance.

Duties and Responsibilities

  • Restore service failures for Corporate Customers within 4 hours of its occurrence.
  • Understand implementation and integration of technical hardware and software solutions.
  • Provide high level system design and the development of proofs of solution and value.
  • Restore service failures for Retail Customers within 24 hours of its occurrence.
  • Plan and execute nodes/segment that require preventive maintenance on the network.
  • Conduct collaborative system specifications, system integration, and evaluation of system functions.
  • Audit and collate information for the fiber outside plant network.
  • Prepare the as-maintained documentation within region/subregion managed for the O&M Unit.
  • Adhere to controls to provide security for operating systems, software, and data.
  • Investigate, design, plan, and coordinate implementing infrastructure technology for IT networks.

Requirements

  • BEng Computer Engineering, BEng Electrical Electronics or any IT related degree. (2.2/ Upper Credit Minimum)
  • CCNA (Cisco Certified Network Associate); CCNP (Cisco Certified Network Professional)
  • MSc involving Engineering, Sciences, Mathematics or similar fields
  • 3 years of experience with Fiber to the Home (FTTH) infrastructure, and experience in construction on new outside and inside plant (OSP/ISP) fiber infrastructure
  • Industry Certifications in AWS, CISSP, CCDP, CCNP, and CCIE
  • Basic experience with basic configurations of enterprise or carrier grade networking equipment such as routers, switches, firewalls, encoders, optics, and Dense Wavelength Division Multiplexing(DWDM)
  • Good knowledge of installation and configuration of core network devices and its relevant integration to the network (LAN, MAN & WAN)

Method of Application

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