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Specialist, Regional Quality Audit at IHS Towers

IHS TowersEnugu, Nigeria Software Development
Full Time
For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog technology driving economic development, prosperity and self-sufficiency across the continent. Right now, IHS is leading a new telecoms service sector driven by the growth of middle class business and consumer demand for mobile and data. We are the partner of choice for Africa’s and the world’s leading network operators because they demand the widest reach and highest reliability for their customers, and the highest standards of governance and operational excellence for themselves. Our long-term contracts and strong sustainable cash flows mean IHS is a unique, low risk entry point for investment in Africa. Over the last four years, IHS has brought over US$5 billion of investment to the continent. Our belief is that the future economic and social development of Africa will be exponentially accelerated by mobile connectivity, and our team of over 1,000 engineers in five countries is focused on making this happen. We are committed to developing our people and the communities we serve, and to help people and businesses across the region build a powerful, prosperous future - by Africa and for Africa. IHS is Africa’s leading mobile infrastructure company. Founded in 2001 by an experienced team of engineers and business people, IHS serves clients responsibly in the building and managing of effective telecommunications infrastructure and by employing the highest quality people, services and equipment.

Job Description

  • As Specialist, Regional Audit, you will ensure IHS sites are built to quality standards and in line with international best practice. .

Key Roles & Responsibilities

Operations

General Duties

Functional Competencies:

  • Perform Site Readiness for Installation audits across assigned region.
  • Allocate sites to Field Service Engineers to achieve integrated audit of sites.
  • Ensure the team’s Service Level Agreement (SLA) with Rollout is achieved through effective implementation of the region’s Site Readiness for Installation audit plan.
  • Deliver timely reports on audit outcomes in line with the Operations Quality Manual and stakeholders’ expectations.
  • Monitor trends in regional audit outcomes for necessary escalation and communication to the Senior Specialist, O&M Support.
  • Update the regional audit records after every audit.
  • Ensure smooth transfer of all audited sites to the Operations team.
  • Manage and close post-audit faults in collaboration with the Rollout team and other relevant stakeholders.
  • Contribute towards optimization of the function’s Opex budget through effective implementation of the approved audit plan.
  • Enhance value across the entire process through continuous proactive engagement with stakeholders on improved and/ or latest audit practices.
  • Perform periodic independent evaluation of the audit process with a view of driving continuous improvement.
  • Conduct power system analysis with the aim of improving application.
  • Continually explore creative strategies for capturing and measuring client power requirements.

Behavioural Competencies:

  • Promote communication among colleagues for the benefit of information flow and to curb any problems that arise.
  • Prepare and submit reports to the Senior Specialist, O&M Support.
  • Manage relationships with partners/vendors.
  • Perform other appropriate duties as requested by Senior Specialist, O&M Support.

Analytical Thinking

  • Collaboration & Teamwork
  • Stakeholder Management
  • Collaboration & Teamwork
  • Continous Management
  • Workload Management

Qualifications

  • Bachelor’s degree in Engineering or any relevant discipline.
  • +5 years’ relevant work experience in the telecoms industry.

Method of Application

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