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- The System/Application Support Officer is tasked with providing technical assistance and ongoing maintenance for the core business application, ensuring peak performance and system reliability.
- This position involves troubleshooting issues, collaborating with service providers, and keeping thorough documentation Of IT procedures.
- Furthermore, the officer is responsible for upholding compliance with IT regulations and playing a key role in system enhancements, configuration modifications, and disaster recovery strategies.
Eligibility Criteria
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 1—3 years Of experience in application Or systems support.
- Familiarity with ITIL framework or helpdesk ticketing systems is an advantage.
Method of Application
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