Pufferfish Technology Limited is a Pan-African Information Technology and Human Resource Consulting Company based in Lagos, Nigeria.
GENERAL DESCRIPTION
- The Team Lead, ICT will have overall responsibility for developing and implementing information technology strategies and solutions.
- The job holder will be working and consulting with the management team on the strategy development and strategy implementation processes, and the annual operating plans and budgets.
DUTIES/RESPONSIBILITIES
- Maintain organization's effectiveness and efficiency by defining,
- delivering, and supporting strategic plans for implementing information technologies.
- Advise on the strategic direction of key electronic resources including websites and information databases.
- Recommend information technology strategies, policies, and
- procedures by evaluating organization outcomes; identifying problems; evaluating trends and anticipating requirements.
- Oversee ICT support (infrastructure development, systems support and maintenance) for Practice.
- Preserve assets by implementing disaster recovery, back-up procedures, information security and control structures.
- Forecast requirement and prepare annual budget for the ICT team.
- Maintain quality service by establishing and enforcing organization standards.
- Benchmark the organization against up-to-date ICT practices and adapt accordingly.
- Provides escalated on-site support of hardware, software, and network connectivity issues.
- Proactively identify and develop new and innovative ways of improving IT processes.
- Analyze IT related situations, evaluate alternatives, and implement solutions within acceptable standards.
- Lead, motivate and develop the capability of the ICT team, to achieve agreed annual targets.
- Set objectives and strategies for the IT department.
- Select and implement suitable technology to streamline all internal operations and help optimize their strategic benefits.
- Design and customize technological systems and platforms to improve customer experience.
- Plan the implementation of new systems and provide guidance to IT professionals and other staff within the organization.
- Approve purchases of technological equipment and software and establish partnerships with IT providers.
- Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance.
- Direct and organize IT-related projects.
- Monitor changes or advancements in technology to discover ways the company can gain competitive advantage.
- Analyze the costs, value, and risks of information technology to advise management and suggest actions.
EDUCATION/EXPERIENCE REQUIREMENTS
- First degree in Computer Engineering, Computer Science, Information Technology, or related field. Master's degree is desirable.
- Relevant IT professional certifications.
- Minimum of ten (10) years working experience in a similar capacity within a corporate environment.
- Proven experience as ICT Head or similar managerial role
- Excellent knowledge of IT systems and infrastructure
- Background in designing/developing IT systems and planning IT implementation.
- Solid understanding of data analysis, budgeting, and business operations
- Superior analytical and problem-solving capabilities
- A strong strategic and business mindset
- Excellent organizational and leadership skills
- Outstanding communication and interpersonal abilities
Method of Application
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