Built from the ground up for high-speed broadband IP communications, Netcom Africa Limited has been the leading ICT provider of corporate tailored solutions in western Africa since 2004. Our communications product suite is best in class using the latest generation technologies in communications and supported 24/7 by some of the most experienced customer support and technical engineers in the industry. Today our network reaches major business centers with access to 154 countries. We own and operate our own infrastructure with clear channel capacity leasing on all available subsea cable systems landing in Nigeria for redundancy. We are the only ICT provider in Nigeria able to guarantee a service Availability of 99.5% delivering quality standards comparable to USA and Europe. Our Quality Focus TL9000Netcom is Africa’s first ISO9001:2008 and TL9000 certified company, bringing international telecommunication standards to the continent.
Job Description
As the Team Lead, you will be responsible for leading a team of Business and Project Analysts to drive the business and technical areas of our technology solutions offerings. Your expertise and leadership will play a critical role in supporting the business development team, developing designing and costing technical solutions, and delivering compelling solution descriptions and presentations to clients.
Key Duties and Responsibilities
Team Leadership:
- Provide leadership, guidance, and mentorship to a team of Business and Project Analysts .
- Foster a collaborative and high-performing team environment.
Solutions Proposal Delivery:
- Collaborate with the Business Development team to understand client requirements and develop appropriate technical solutions.
- Lead the preparation and delivery of technical presentations and demonstrations to prospective clients.
- Develop in-depth knowledge of our products and services and effectively communicate their value propositions to clients.
Solution Design and Consultation :
- Gather and analyze client needs and develop innovative solutions to meet their requirements.
- Design and architect complex telecommunications and IT solutions utilizing assigned subject matter experts, vendors and OEMs.
- Stay updated with industry trends, emerging technologies, and competitor solutions.
Relationship Management :
- Build and maintain strong relationships with key stakeholders, including clients, OEM partners, and internal teams.
- Act as a trusted advisor to clients, understanding their long-term business objectives and aligning our solutions accordingly.
Requirements
Experience, Education and/or Professional Qualifications
- Bachelor’s degree in a Technology or Business-related course
- 5 years job experience in the information technology or related technical service provider sector.
- A record of achievement and business solution expertise
- Product sales certification, Project Management certification, engineering design credentials, or equivalent technical sales credentials for OEM solutions.
Essential Skills/Knowledge
- Adaptability and learning agility
- Commercial awareness and business analysis
- Estimation and Costing
- Demonstrate understanding of systems administration and performance tuning of application/software – virtualization, containerization, automation software, Cloud architecture, UNIX/Linux based environments, etc.
- Hands-on understanding of network design and implementation in IP networks – switches, routers, firewalls, bandwidth managers, IP telephony systems, wireless network, etc
Method of Application
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