At Systems and Gaming Network Nigeria Limited (Trading in the name and style of “National Lottery Nigeria”), we believe our employees are the cornerstone of our success. As we grow in the fields of Lottery and Technology, we are committed to fostering a workplace culture that attracts and retains top talent, encourages innovation, and promotes growth.We are currently seeking an experienced Human Resources Manager to join our Human Resources department and contribute to the continuous development of our HR practices and employee satisfaction.
About the job
- National Lottery Nigeria is seeking a highly motivated IT enthusiast to join our team as a Technical Assistant. This role provides an excellent opportunity for a tech-savvy individual to gain hands-on experience in IT support, system troubleshooting, and technical operations within the lottery and gaming industry. The ideal candidate should have a strong interest in technology, problem-solving skills, and a willingness to learn.
Key Responsibilities:
- Assist in troubleshooting technical issues related to platforms, software, and hardware.
- Support the IT and Systems team in maintaining system uptime and performance.
- Provide first-level technical support for internal staff and escalate complex issues when necessary.
- Monitor and document technical incidents, ensuring timely resolution and follow-up.
- Assist in testing and implementing system updates, integrations, and configurations.
- Collaborate with other departments to provide technical support for business operations.
- Maintain records and prepare reports on system performance and issues.
Requirements:
- BSc/HND in Computer Science, Information Technology, Engineering, or a related field.
- Minimum of 1+ year post-NYSC (Entry-level role).
- Basic knowledge of IT systems, and troubleshooting.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic IT tools.
- Strong problem-solving skills with the ability to work under minimal supervision.
- Excellent communication and interpersonal skills.
- A keen interest in technology and system operations.
Method of Application
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