eRecruiter Nigeria has deep knowledge of Human resources and recruitment. Our business is in Talent acquisition, recruitment, outsourcing and everything that revolves around Talent. From acquisition to testing return on investment (ROI) on talent and everything in between. Our goal is to re-define the Nigerian recruitment industry. In the last two years eRecruiter Nigeria has evolved to become a strong recruitment consulting brand in Nigeria. We have successfully expanded our operations to different practice areas. These practices cover various sectors: Financial Services, Oil & Gas and Power, FMCG, Hospitality and Retail, Professional Services and Construction. Each practice is supported by a cloud-based applicant tracking system (ATS) enabling consultants, wherever they are in the world, to access the same information. This way, our efficiency as a business is unparalleled. Also our approach of developing strong relationships with top professionals, each practice area is able to specialise in identifying and supplying high quality, hard-to-find, local and international candidates to our clients. Our Capabilities: Contingency Recruitment Executive Search Contract/Interim Managed Services Recruitment Training Recruitment Strategy Design Recruitment Benchmarking International Recruitment
Key Responsibilities:
- Diagnose and repair hardware and software issues for mobile phones (iPhones) and laptops (Macs and other brands).
- Perform routine maintenance and servicing of devices to enhance performance.
- Troubleshoot and resolve customer complaints related to device functionality.
- Provide technical support and guidance to customers on device usage and maintenance.
- Maintain accurate records of repairs, replacements, and service activities.
- Stay updated on the latest developments in mobile and laptop technology.
- Collaborate with team members to ensure high-quality service delivery.
Requirements:
- Minimum of a Bachelor’s Degree in a relevant field.
- At least 3 years of experience in mobile phone and laptop repairs, with a focus on iPhones and Macs.
- Strong knowledge of hardware components, operating systems, and diagnostic tools.
- Ability to work under pressure and meet repair deadlines.
- Excellent problem-solving and communication skills.
- Customer-focused mindset with the ability to explain technical issues in simple terms.
Preferred Qualifications:
- Apple or other relevant certifications (e.g., Apple Certified Mac Technician - ACMT or Certified iOS Technician).
- Experience working in an Apple Authorized Service Provider or similar technical support environment.
Method of Application
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