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Technical Support Engineer at Ribap Networks Limited

Ribap Networks LimitedLagos, Nigeria Networking and Tech Support
Full Time
Ribap Networks Limited is a forward-thinking and innovative Wireless Internet Service Provider (WISP) that is revolutionizing the way individuals and businesses access the internet. Situated at the cutting-edge of technology, we specialize in providing unique, reliable, and sustainable internet solutions, with a particular focus on solar-powered connectivity. Our approach is not just about delivering internet services; it's about creating connections that empower communities and foster growth.

Job Summary

  • The Technical Support Engineer at Ribap Networks Limited will be pivotal in installing, maintaining, and troubleshooting various equipment and network systems. This role demands a combination of technical expertise, excellent customer service skills, and the ability to work effectively both autonomously and as part of a team. Additionally, the role involves mentoring and training junior engineers.

Key Responsibilities

  • Radio Installation PTP and PTMP: Conduct installation and maintenance of Point-to-Point (PTP) and Point-to-Multipoint (PTMP) radio systems using Cabium, Unifi, and Mikrotik equipment.
  • CCTV Installation: Set up and configure CCTV systems (Hikvision, Dahua), including IP and analog systems.
  • Structural Cabling: Perform structured cabling for network infrastructure.
  • Site Surveys and Requirement Analysis: Execute comprehensive site surveys to determine installation requirements and prepare detailed requirements and cost estimates.
  • Networking Equipment Configuration: Configure Mikrotik routers and switches, Unifi and Cabium radios, and access points as needed.
  • Network Management: Oversee and ensure optimal performance and reliability of network infrastructure.
  • Customer Support: Provide high-quality technical support to clients, resolving issues efficiently and professionally.
  • Training and Mentoring: Ability to train and mentor junior engineers, enhancing their technical skills and knowledge.

Qualifications

  • ND / HND, BSc in Computer Science, Information Technology, or a related field.
  • Demonstrated experience in radio installation (PTP, PTMP), CCTV installation, and structured cabling.
  • Familiarity with Cabium, Unifi, and Mikrotik radio equipment.
  • Experience with Hikvision and Dahua CCTV systems.
  • Proficient in network configuration and management.
  • Strong problem-solving, attention to detail, and communication skills.
  • Ability to work in diverse environments and manage multiple projects.
  • Valid driver’s license and readiness to travel to client sites.
  • Proven ability to train and mentor junior staff.

What We Offer

  • Salary: N100,000 - N150,000 monthly.
  • A vibrant, supportive work environment.
  • Opportunities for career advancement and professional development.
  • Competitive salary and benefits.
  • The chance to be part of an innovative team in the exciting field of internet service provision.

Method of Application

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