We are a Total Real Estate Solutions Company with operations in more than 10 African Countries and certified to international standards (ISO 9001:2015) by UKAS.
Role Profile
As an enthusiastic and result-driven Telemarketer, you will be responsible for generating sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs.
Responsibilities
- Present purchase offers to sellers for consideration.
- Use scripts to provide information about the property’s features, prices, etc., and present their benefits
- Negotiate prices or other sales terms.
- Appraise property values and negotiate prices or other sales terms.
- Generate and prequalify leads for the sales and Business Development team for conversion
- Compare a property with similar properties that have recently sold to determine its competitive market price.
- Advise clients on market conditions, prices, legal requirements, and related matters.
- Promote sales of properties through advertisements and participation in multiple listing services.
- Professionally conduct telemarketing activities for companies and product
- Receive and resolve customer complaints from all channels either through calls or social media
- keep records of calls, sales, and useful information
- Prepare and present weekly telesales report
- Execute other tasks as assigned by the Property Manager
Qualifications
- Bachelor's degree in marketing, communications, advertising, business administration, or a related field.
- Minimum of 2 years experience as a telemarketer in a well-structured and process-driven environment
- Solid knowledge of online customer engagement platforms and channels.
- Proficiency in MS Office and CRM software
- Exceptional interpersonal skills and a client-centered approach.
- Sound knowledge of data analytics for reporting
- Excellent communications skills
Additional Information
- Organizing and coordinating skills.
- Ability to foster a cooperative work environment.
- Employee development and performance management skills.
- Ability to negotiate and manage contractual arrangements.
- Research, analytical, and critical thinking skills.
Method of Application
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