AXA Mansard is a member of the AXA Group, the worldwide leader in insurance and asset management with 157,000 employees serving 103 million clients in 59 countries. The group is a conglomerate of independently run businesses, operated according to the laws and regulations of many different countries. Despite being written in upper case, "AXA" is not an acronym, the name was chosen because it is short and can be pronounced easily the same way in every language. AXA Mansard was incorporated in 1989 as a private limited liability company and is registered as a composite company with the National Insurance Commission of Nigeria (NAICOM). The Company offers life and non-life insurance products and services to individuals and institutions across Nigeria whilst also offering asset/investment management services, medical insurance solutions and pension fund administration through its three subsidiaries AXA Mansard Health Limited, AXA Mansard Investments Limited and AXA Mansard Pensions limited. The company was listed on the Nigeria Stock Exchange in November 2009 and has Market Capitalization in excess of N28 billion thereby remaining the biggest insurance company on the Nigerian Stock Exchange.
- The User Experience (UX) Analyst has a strong interest and capabilities in the research and design of engaging and innovative user experiences.
- S/he excels at providing both highly analytical as well as highly creative ideas to a Customer Experience engagement and has extensive experience in a fast paced and innovative development environment.
Role Qualification:
Academic/Professional: BSc/Degree from a reputable Tertiary Institution in Design, Information Sciences, Psychology, Marketing or related discipline.
Work Experience:
- Relevant first degree in Marketing, Computer Science or any related course.
- Minimum 2 years’ work experience in conducting UX analysis for software, web applications which leverage emergent technologies, consumer electronics and/or mobile devices.
Key Responsibilities:
- Implements strategies to maximize user experience in the online space
- Design user flows and processes across the digital platforms for excellent user experience
- Work with Product Development team to create new products and modify existing products for online customers.
- Perform routine reviews and monitor the performance of all digital platform to ensure optimization of customer experience
- Ensure prompt processing and delivery of policy documents within the company’s turnaround time
Required Skills and Competencies
- The willingness to keep up to date with new techniques in a rapidly changing profession.
- A fair understanding of user-centred design and testing methodologies, subsystems, and usability and accessibility concerns.
- A clear understanding of the importance of user-centred design.
- Effective communication skills to liaise with team members and clients to ensure that high quality end-user designs meet customer requirements.
- An open, flexible and adaptable mind-set to cope with a rapidly changing set of tasks in an area of emerging, new technologies
Method of Application
Signup to view application details.
Signup Now
