Eat'N'Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) Fast Casual Casual Dining Fine Dining Coffee Shops We develop world class brands that address the needs of the African market by serving up a tasty portion of: Foods and Drinks Pizza, burgers, chicken, ice cream, coffee and more. Affordability Address all types of consumers and segments with diverse F&B concepts. Social responsibility Create jobs and empower individuals, enhancing the quality of life.
Job Description
- Create and manage web-based ordering platforms (desktop and mobile) ensuring they are fast, user-friendly, and scalable.
- Collaborate with marketing and product teams to enhance online menu displays, promotions, and user flows.
- Improve website performance, load speed, and responsiveness to ensure seamless customer ordering experiences.
- Continuously test and implement features to improve conversion rates and reduce cart abandonment.
- Develop and maintain secure integrations with multiple payment platforms, ensuring PCI compliance.
- Implement systems that support multiple store locations, real-time order routing, and inventory tracking.
- Manage location-based services (LBS) for accurate delivery and pickup options.
- Oversee hosting, servers, and cloud platforms (AWS, Azure, or GCP) to support peak traffic during promotions.
- Implement load balancing and caching mechanisms to ensure website uptime during high-volume campaigns.
- Integrate the web platform with internal systems (e.g., POS, CRM, ERP) and third-party delivery aggregators (Glovo, Chowdeck etc.).
- Manage Progressive Web Applications (PWAs) and ensure cross-platform compatibility for Android, iOS, and web-based systems. • Implement and monitor analytics tools (e.g., Google Analytics, Hotjar) to track user behavior and identify areas for improvement.
- Provide insights on order trends, website performance, and promotional effectiveness.
- Maintain SSL certificates, firewalls, and secure coding practices to safeguard customer data.
- Conduct regular security audits, monitor vulnerabilities, and apply patches Ensure compliance with NDPR, GDPR and other relevant data privacy regulations.
- Implement and support web-based promotional campaigns, banners, and limited-time offers (LTOs).
- Manage landing pages and microsites for targeted marketing efforts.
- Optimize websites for search engines (SEO) and local search (store-level SEO).
- Update and manage digital content on the company’s website, ensuring promotions and product information remain accurate.
- Develop and support integrations with marketing automation tools (e.g., Mailchimp, Salesforce Marketing Cloud) for email and app-based push notifications.
- Troubleshoot technical issues for internal teams, stores, and customers related to the web platform.
- Research and recommend emerging web technologies and solutions to enhance the company’s digital presence and operational efficiency.
- Monitor and integrate customer feedback systems to improve user satisfaction and address issues
Qualifications
- Bachelor’s degree in Computer Science, IT, or a related field (or equivalent experience)Proficiency in front-end technologies: HTML5, CSS3, JavaScript, React.js, Angular, or Vue.js Experience with back-end technologies: Node.js, PHP, Python, Java, Ruby, or ASP.NET
- Familiarity with databases: MySQL, MongoDB, PostgreSQL, or similar.
- Experience with CMS platforms like WordPress or Drupal.
JOB DESCRIPTION
- Proficiency in version control systems like Git.
- Strong knowledge of website hosting, DNS, and server configurations.
- Minimum 3-5 years of experience in website development, administration, and maintenance.
- Strong understanding of web security protocols (SSL, firewalls, etc.).
- Familiarity with SEO principles and website analytics (Google Analytics).
- Problem-solving skills with a strong attention to detail.
- Ability to work in agile, collaborative environments.
Method of Application
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