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Application Support Engineer at Parkway Project Limited

Parkway Project LimitedLagos, Nigeria Networking and Tech Support
Full Time
Parkway is a leading financial technology provider creating modern banking experiences, proudly developed by Africans and delivered through Africa’s leading banks to businesses and individuals across the continent. Parkway provides simple, intuitive, end-to-end corporate, retail and transaction banking solutions. Our core platform and service offering for government agencies, large corporates and small / medium enterprises (SME) enables our partner banks expand market share and build stronger relationships with businesses across the continent. Our youth banking and bottom of the pyramid (BOP) banking offerings take consumer engagement to a whole new level creating compelling opportunities for customer acquisition, retention and dominance in the African retail banking space. Incorporated in Lagos - Nigeria, April 2004, we currently serve over 3,000 government agencies, large corporates & SMEs in conjunction with leading banks across 30 African countries, use our solutions in multiple sectors of the economy (education, health, oil & gas, manufacturing, hospitality, aviation, etc). Parkway is the first IT Company in Nigeria to attain the ISO9001:2008 quality management system certification placing the company amongst an elite list of professionally run organizations world-wide. We are licensed by the Central Bank of Nigeria as payment service provider and mobile money operator.

  • We are looking for a skilled and experienced Application Support Engineer to join our dynamic team and contribute to the success of our technology-driven solutions.

Key Responsibilities:

  • Ensure all on-site IT systems infrastructure meets requirements and specifications during solution deployment.
  • Administer and support web and database servers.
  • Perform internal and on-site deployment, system patching, and integration of software solutions in production and live environments.
  • Log and document deployment configurations and system updates.
  • Provide technical support for deployed solutions, adhering to established service levels.
  • Configure, support, and manage internal IT systems infrastructure.
  • Work extensively with Microsoft SQL Server.

Requirements:

  • Minimum of a B.Sc. or HND in Computer Science, Engineering, or a related technical field.
  • At least 3 years of experience in application support or a similar role.
  • Proficiency in MySQL and Microsoft SQL Server.
  • Hands-on experience with implementing, administering, and maintaining MS Exchange Server & MS SharePoint
  • Strong understanding of the software development lifecycle (Agile methodology), .NET framework and Extensible Markup Language (XML).

Method of Application

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