We believe that our technology can universally change the way in which financial services are distributed and accessed by the new digital economy RedCloud is a leading technology firm based in London, UK. With regional offices across Africa, Latin America, and Southeast Asia, we provide banks, corporates, and governments in emerging markets with an innovative new technology platform. Founded in 2012, we are renowned for our involvement in M-PESA, the world’s most successful mobile money service delivering thousands of transactions daily.
- The Brand Channel Partner will play a pivotal role in assisting in managing relationships and fulfilment operations with brands to achieve maximum delivery efficiency and sales growth. The successful candidate report to Brand Channel Manager.
Main Responsibilities
- Manage the order queue to ensure that fulfilment is done timely based on FIFO.
- Assist with the management of an extensive database containing comprehensive information on leading/promising FMCG brands in Nigeria including those signed and trading. This database will serve as a valuable resource for the local brand team's engagement efforts.
- Assist and support sales teams by making periodic engagement calls or visits to signed brands to ensure that all relevant information for efficient sales operations is up to date.
- Assist with the coordination of logistic management from request to arrival, loading and delivery to the customer where and when necessary.
- Assist and manage the process of sample collections from brands and subsequent transfer to respective brand account leads and regional managers.
- Maintain strong relationships with the fulfilment officers in each signed brand to help keep our on-time delivery promise.
Experience we think you'll need:
- Relevant bachelor’s degree, or equivalent combination of education and experience
- Minimum of 3 years professional experience
- Knowledge of the FMCG sector and digital commerce platforms is a plus.
- Keen attention to detail and adherence to deadlines
- Strong data analytics skills.
- Customer centric mindset.
- Negotiation and conflict management skills.
- Good communication, interpersonal and presentation skills.
- Logistic and supply chain experience not a must but would be an advantage.
Method of Application
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