The Rising Tide Africa Programmes are part of a global movement to increase women's participation in angel investing as an asset class. The Global movement originated as 180 women from across 5 continents innovating cross-border angel investing.
Description
As the RTA Community and Communications Officer, you will be part of a dynamic team with a mandate to:
- Cater to the evolving needs of our Angel investor and entrepreneur community across various industries in the African ecosystem.
- You will be critical in facilitating communication and engagement between RTA's back office, its members, its start-up network and its audience.
- You will also ensure that all RTA members and stakeholders receive timely and relevant information while managing member feedback and engagement.
- To work with the complexities of network perspectives and relationships in supportive ways. 80% of your responsibilities would be dedicated to RTA community and network management, and 20% to communication and media management.
- The successful candidate would liaise with the RTA back-office in the execution of our Goals and Objectives.
Responsibilities
Community and Network Management:
- Collaborate with the membership pillar to onboard new members into the Rising Tide Africa community.
- Offer thought partnership in strategic conversations, advance key network initiatives, and effectively navigate the politics and protocols within the ecosystem the RTA network is influencing.
- Serve as the primary point of contact for all RTA members, responding to inquiries and feedback promptly and professionally.
- Develop and implement strategies to engage and retain RTA members, including organizing meetups, webinars, and other community events.
- Monitor and analyze member engagement metrics to identify areas for improvement and develop targeted initiatives to increase engagement.
- Collaborate with RTA's leadership team and other staff members to develop and execute marketing and communications strategies.
- Work with RTA's operations team to identify and address member needs, including troubleshooting technical issues and responding to customer service inquiries.
Communication and Media Management:
- Disseminate information about RTA's activities, events, and programs to members via email, social media, and other channels.
- Collaborate with the RTA back-office to ensure a cohesive brand message across all channels.
- Manage RTA's social media presence, including creating and curating content, responding to comments and messages, monitoring analytics, and executing a social media strategy that aligns with the company's overall marketing goals.
Method of Application
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