Husk is one of the world’s leading distributed utilities. Founded in 2008, the company provides reliable power to rural communities and businesses, entirely from renewable energy sources – 24 hours a day, 7 days a week – at a price they can afford. It offers customers a flexible “pay-as-you-go” energy service, using a mobile-enabled smart metering system. It provides low-cost energy that matches the growing needs of our customers; for households, community services and productive uses. Its grid-compatible solution can be rolled out quickly and cost-effectively to support national electrification plans.
Job Summary
- We are seeking a Community Engagement Associate, to join the Marketing Team in Nigeria towards achieving our targets.
- This individual will play an integral role in coordinating progress actions for community engagement activities as the initial point of contact for the communities.
- You will be required to contribute to engagements for the deployment of HUSK’s mini-grid portfolio, supporting all community engagement activities.
- The role will directly support engagement across many levels of stakeholders including community representatives, local authorities, paramount rulers, and relevant industry-related stakeholders within areas where Husk is operational and/or intends to site its operations.
- We are looking for someone with experience in community engagement, stakeholder management and engagement, report writing, and on-ground business development support.
- We require someone who is a people person and understands the importance of constant engagement for achieving business objectives.
- The individual must be passionate about contributing to solving one of Nigeria’s most critical challenges – the energy access deficit. This position provides the opportunity to join a growing team that is changing the face of rural electrification in many countries in Africa and Asia.
Key Responsibilities
General:
- Play a key part as a member of the Marketing Team responsible for providing support towards expanding and maintaining project sites’ portfolio.
- Work with cross-functional teams on engagement activities ensuring that relevant community stakeholder relationships are built and maintained.
- Support information and data gathering for use by the relevant teams for market intelligence insights within and around proposed minigrid deployment locations.
- Assist with robust community engagement strategies to ensure minimal community-related issues arising.
- Other duties as may be assigned from time to time.
Stakeholder Engagement:
- Manage relevant stakeholder relationships within the communities through the paramount rulers, village heads, district heads, VPC, etc.
- Maintain a repository of all critical stakeholders across communities and areas where Husk is operational and/or is intending to site its operations.
- Maintain active relationships with relevant stakeholders across communities.
Regulatory Agency Engagement:
- Support in providing documentation to ensure relevant regulatory permits (and submissions) are registered and/or applied for in time with regulators and other government stakeholders.
- Support in maintaining an active information base for all local government agency engagements within Husk operational areas.
Community Engagement:
- Drive active community engagement with selected communities from pre-development to post-development and a successful handover to relevant teams.
- Assist the team with developing customer experience strategies for customer signups as well as collections and upselling.
- Maintain an active database of the minutes and pictures of all community engagement meetings and relevant agreement documentation.
- Provide regular updates on community engagement as required.
Business Growth:
- Support the Mini Grids, Customer Engagement, and other teams during community/customer engagement exercises, as required.
- Provide relevant support for the Security Coordinator in documenting possible security insights gathered during community engagement exercises.
Qualifications
Required Skills & Attributes:
- Graduate from a leading institution with a related degree in science, engineering, or social sciences. Graduate degree or relevant training or certifications in sales; a plus.
- A minimum of 5 years of experience in a similar role within the power or telecommunications or other connected sectors driving economic growth in rural Nigeria, supporting project development, rural development, stakeholder management, and sales support activities
- Ability to ensure closure for tasks and business initiatives, drawing insights for business growth.
- Superb interpersonal skills, including the ability to quickly build rapport with customers, representatives, and relevant stakeholders.
- Ability to work in a fast-paced, multi-diverse environment coordinating with multiple stakeholders.
- Excellent knowledge of MS Office, Google Suite, and other relevant tools.
- Highly motivated and target-driven with a proven track record in delivering tasks in a timely and effective manner.
- Excellent communication skills.
- Highly numerate and analytical with an ability to make strategic inputs for driving and achieving business goals.
- Responsive with great time management and organizational skills.
- Ability to create and deliver presentations tailored to the audience's needs.
- Relationship management skills and openness to feedback
- A Can-Do attitude with a knack for taking ownership of deliverables.
- Fluency in the Hausa language is an added advantage.
Salary
- Negotiable Based on experience.
Method of Application
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