Carry1st is the leading publisher of social games and interactive content in Africa. We work with studios across the globe - from Addis Ababa to Sofia to New York City - to level up their games and scale in dynamic, frontier markets. In addition to our full-stack publishing service, we’ve built a proprietary payments and ecommerce experience which allows customers to pay for digital content, even when they don’t have a credit card.
As one of our Community Managers,
You will:
- Conceptualize and build gaming communities for games in the Carry1st portfolio (MPL and Africa Glam)
- Act as the face of the company within the gaming community. Foster a sense of belonging and excitement among players.
- Develop and execute strategies to increase the size and engagement of the gaming community across various platforms (social media, forums, Discord, etc.).
- Maintain a safe, respectful, and welcoming environment for community members. Enforce community guidelines and manage user-generated content.
- Collect feedback, suggestions, and concerns from the community and relay them to the relevant teams within the company.
- Promote in-game events, competitions, and tournaments to keep the community engaged and excited.
- Address community inquiries, issues, and requests while ensuring a high standard of customer support.
- Use data and metrics to measure community engagement, growth, and sentiment, and provide regular reports to the company.
Requirements
What makes you a great candidate?
- Located in Nigeria
- A passion for the gaming industry, and for mobile games in particular
- Knowledge and involvement in Nigeria's local gaming ecosystem
- Proven experience as a Gaming Community Manager or similar role.
- Proven ability to grow communities and use them to drive business objectives.
- Proficiency in using chat forums (Discord, Reddit, Facebook Groups) and community management tools.
- Creative thinking and the ability to generate engaging content.
- Excellent written and verbal communication skills.
- Strong problem-solving and conflict resolution skills.
- Familiarity with analytics and data-driven decision-making.
- Adept at collaborating with cross-functional teams.
- Availability to engage with the community outside of regular working hours when necessary.
- Open to travel
Method of Application
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