Talent Lab is an indigenous talent capacity development and talent management organization that facilitates capacity-building interventions to upskill people within the mass labor market, serves as an aggregator for employers and employees, and is a recruiter of top talents for businesses and organizations.
Job summary
- Our client, E- Germinate is seeking a dynamic and creative Community Manager/Partnership Lead to build, manage, and grow our vibrant SME community while fostering strategic partnerships with key ecosystem stakeholders to drive growth and collaboration.
Key Responsibilities
Community Management & Growth
- Develop and implement strategies to build and engage a thriving community in person and digitally on Whatsapp, Instagram and LinkedIn.
- Foster meaningful interactions through events, networking opportunities, and knowledge-sharing initiatives.
- Act as a main point of contact for community members, addressing inquiries and feedback which can be incorporated into future projects and initiatives.
- Monitor community feedback, analyze trends, and provide insights to improve engagement strategies.
- Organize and moderate online and offl ine events, including webinars, networking mixers, workshops, etc.
- Monitor community activity and manage discussions to maintain a positive and engaged online environment.
Content Creation & Campaign Management
- Create and distribute engaging content and resources to keep the community informed and active across our diff erent platforms.
- Design and execute targeted content campaigns that align with 234Finance’s initiatives.
- Collaborate with internal teams to ensure content meets brand messaging, strategic objectives and enhancing community visibility and outreach.
Partnerships Development & Management
- Identify, establish, and maintain strategic partnerships with key ecosystem stakeholders in Nigeria and across Africa who align with the company’s medium to long term goals.
- Follow up on ongoing partnership conversations opened by the Managing Partner and ensure proper execution.
- Develop proposals, partnership decks, and presentations to attract new collaborators.
- Maintain strong relationships with existing partners, ensuring mutual value creation.
- Serve as the primary point of contact with mentors, speakers and thought-leaders involved in each of our projects.
- Collaborate with partners to create joint initiatives and events that drive community engagement and support business growth.
- Actively reach out to other SME-focused communities to leverage on their reach and offer mutually-beneficial opportunities to them to enable access to their community.
- Explore sponsorships, strategic partnerships and funding opportunities to support community growth and sustainability.
- Work with cross-functional teams to execute partnership initiatives successfully.
- Serve as the primary point of contact for partner relationships, ensuring clear communication and alignment of goals.
Strategic Planning & Reporting
- Develop and execute strategic plans and campaigns aligned with overall business objectives.
- Monitor, analyze, and report on community engagement metrics, campaign performance, and partnership outcomes.
- Provide regular feedback to senior management on community trends, challenges, and opportunities.
Key Performance Indicators (KPIs)
Community Growth:
- Achieve a minimum monthly growth rate of [10]% across our diff erent online communities - social media, whatsapp, email database, etc
- Increase overall community engagement (likes, shares, comments, CTR) by at least 10% monthly.
Content Performance:
- Publish a minimum of 3-4 content pieces per week per platform.
Campaign Effectiveness:
- Execute at least one major online campaign per month with measurable outcomes .
- Track and report on key campaign metrics, aiming for 10% improvement in target KPIs quarter-over-quarter.
Partnership Development:
- Establish and maintain 1- 2 strategic partnerships per month.
- Secure a minimum of 2-3 new sponsorships or collaborative initiatives per quarter, contributing to overall business growth.
Stakeholder Satisfaction:
- Achieve a stakeholder satisfaction score of at least 85% through regular surveys and feedback mechanisms.
Reporting & Strategic Impact:
- Deliver reports on ongoing tasks on a weekly basis
- Deliver comprehensive performance reports on community and partnership initiatives on a monthly and quarterly basis.
- Demonstrate measurable improvements in key business metrics (e.g., revenue impact, market share) attributable to community and partnership activities.
Qualifications & Experience
- Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.
- Minimum of 2-4 years’ experience in social media management, community engagement, or partnership development.
- Proven track record of growing online communities and managing stakeholder relationships.
- Experience in developing and executing digital content strategies and campaigns.
- Strong analytical skills with proficiency in social media analytics and reporting tools.
- Passion for entrepreneurship, innovation and ecosystem building.
Key Skills
- Excellent written and verbal communication skills.
- Strong organizational and project management abilities.
- Strong networking, relationship-building, and negotiation skills
- Creative thinker with a proactive, self-driven approach.
- Ability to analyse engagement metrics and adjust strategies accordingly.
- Ability to build and maintain professional relationships with diverse stakeholders.
- Experience in managing social media platforms, content management systems, and using digital marketing tools.
- Adaptable and able to thrive in a fast-paced, evolving environment.
Method of Application
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