Figorr is a cold chain solutions provider specialising in the field of temperature-controlled products, temperature monitoring solutions, and cold chain services. At Figorr, we focus on understanding the unique challenges experienced by each of the markets we serve. Our IoT-enabled devices have enabled us to provide problem-solving products and services to clients within and outside Nigeria. Our major goal is to help our clients maintain the integrity of their products.
Job Description
- We seek Community managers to maintain and spread a positive company brand through online interactions.
- As a key part of a brand’s online presence, a community manager displays a consistent voice and tone while strengthening relationships with audiences.
Responsibilities
- Build and manage a brand’s online community.
- Interact with - and facilitate interactions between - a brand’s customer base.
- Central location or point of contact
- Book revenues/deals and liaise with internal team
- Reporting to the internal team weekly
- Promote and help run company events.
- Keep a pulse on customer sentiment.
- Maintain uniform brand voice and tone during digital customer interactions.
Day-to-Day Responsibilities:
- Monitor changes in customer sentiments with social listening and analysis tools.
- Respond to individual reviews or messages to resolve questions or complaints.
- Create social media posts to promote content for company events, ad campaigns and other marketing initiatives.
- Attend live events to connect with promising leads and spread brand awareness.
Method of Application
Signup to view application details.
Signup Now
