At Careers Verified, we go beyond narrowly defined client’s issues, we create opportunities for our clients, candidates, colleagues, collaborators, and the community. Through a network of diversified but highly complementary line of business, we help organizations find critical talent, access cutting-edge advice and get the innovative support they require to grow in a challenging market. We partner with businesses and organizations of varying size and structure across diverse sectors, such as Oil and Gas, Engineering, Finance, Telecom, FMCG, Legal, Technology, Healthcare, Travel and Aviation etc. to enhance business performance and to optimize for growth to achieve exceptional results. What sets us apart is the depth of our capabilities, creative problem-solving approach and proven track record in our practice area combined with in-depth knowledge of the realities of the industries we serve.
Job Description
- The Computer Operator is responsible for operating and maintaining the organization's computer systems, performing regular maintenance, troubleshooting errors, and ensuring that systems are functioning optimally.
- This role involves monitoring network and server performance, maintaining records, and assisting users with technical issues.
Responsibilities
System Monitoring and Maintenance:
- Monitor computer systems, servers, and networks for errors or performance issues.
- Ensure backup processes are completed and maintain the integrity of data backups.
- Perform regular system checks and routine maintenance to prevent downtime.
Troubleshooting and Issue Resolution:
- Diagnose and resolve technical issues related to computer hardware, software, and network systems.
- Work closely with the IT team to resolve more complex problems and escalate when necessary.
- Log all issues, track their status, and update management on progress.
User Support:
- Provide basic technical support to end-users for computer system access, software applications, and hardware.
- Assist in setting up computers and peripheral equipment for new employees and office changes.
- Educate users on best practices to avoid technical issues.
Documentation and Reporting:
- Maintain detailed records of system performance, incidents, and downtime.
- Document operational processes and create reports for management.
- Update software and hardware inventory as part of routine audits.
Data Management and Security:
- Monitor data center security and ensure data protection protocols are adhered to.
- Manage and maintain data storage and archiving processes in line with data retention policies.
- Implement and support data recovery procedures.
Qualifications
- High school diploma or equivalent; additional certifications in IT or computer science are a plus.
- Proven experience as a Computer Operator or in a similar technical role.
- Familiarity with various operating systems, network monitoring tools, and basic troubleshooting techniques.
Skills and Competencies:
- Strong analytical and problem-solving skills.
- Attention to detail and ability to monitor systems effectively.
- Good communication skills for interacting with technical and non-technical team members.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Method of Application
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