Eden Solutions & Resources Ltd is a human resource management company that provides its client with best practice business management solutions. Registered in 2002 in Nigeria, and managed by a competent team of professionals. Eden Solutions & Resources was initially set up, primarily as a recruitment agency but today it has evolved into company offering a full complement of business management & HR services including recruitment, training and staff management. We do not just offer staff recruitment services; we offer solutions. Our staffing solutions are structured to improve the bottom line. Thus whenever an employer requests for our services, we evaluate the client’s business to develop the appropriate staffing solution that is suitable for that business. We have had the privilege of helping some of the finest organizations in Nigeria, such as NECO, Minna; Sure-foot America International School Calabar; Celtel Communications Ltd (now Zain ltd) Abuja; First Monument Bank (FCMB) Lagos, Atlas Copco Ltd, Abuja; Construction Kaiser, Abuja and many more. Why do such prestigious organizations engage us? Because! Quite frankly, we produce for them. What is unique about services? Unlike others in our field we do not see job seekers as sources of income; neither do we believe in exploiting them. This is why we do not accept or demand fees from job seekers to secure them jobs. We only facilitate the process. This is partly the reason for our motivation to partner with organizations such as yours to address the unemployment situation. For more details on this please contact us. We would be delighted to demonstrate to you how we can improve the staffing or organization situation in your company.
Job Summary
- The Computer Operator is responsible for operating and maintaining the organization's computer systems, performing regular maintenance, troubleshooting errors, and ensuring that systems are functioning optimally.
- This role involves monitoring network and server performance, maintaining records, and assisting users with technical issues.
Key Responsibilities
System Monitoring and Maintenance:
- Monitor computer systems, servers, and networks for errors or performance issues.
- Ensure backup processes are completed and maintain the integrity of data backups.
- Perform regular system checks and routine maintenance to prevent downtime.
Troubleshooting and Issue Resolution:
- Diagnose and resolve technical issues related to computer hardware, software, and network systems.
- Work closely with the IT team to resolve more complex problems and escalate when necessary.
- Log all issues, track their status, and update management on progress.
User Support:
- Provide basic technical support to end-users for computer system access, software applications, and hardware.
- Assist in setting up computers and peripheral equipment for new employees and office changes.
- Educate users on best practices to avoid technical issues.
Documentation and Reporting:
- Maintain detailed records of system performance, incidents, and downtime.
- Document operational processes and create reports for management.
- Update software and hardware inventory as part of routine audits.
Data Management and Security:
- Monitor data center security and ensure data protection protocols are adhered to.
- Manage and maintain data storage and archiving processes in line with data retention policies.
- Implement and support data recovery procedures.
Qualifications
- High School Diploma or equivalent; additional certifications in IT or computer science are a plus.
- Proven experience as a Computer Operator or in a similar technical role.
- Familiarity with various operating systems, network monitoring tools, and basic troubleshooting techniques.
Method of Application
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