ARM Life formerly CrystaLife Assurance Plc. is the insurance subsidiary of Asset & Resource Management Company Ltd (ARM). Its parent company, ARM is one of the largest non-bank financial services firms in Nigeria with a focus on asset management. Established in 1994, ARM started operations as a traditional asset management company specialising in the management of quoted equities and fixed income securities. However, over the years, the Firm has taken advantage of opportunities in various sectors of the Nigerian economy and has proven its ability to identify and develop new strategic businesses and integrate these to strengthen its asset management business model. This ability has resulted in the evolution of the Firm into a diversified financial services institution with businesses divided into two distinct parts within which various products and bespoke asset management services are offered to our diverse clients, focusing on Traditional Asset Management and Specialised Funds. ARM currently manages total assets of over N500bn. ARM Life has a strong track record in the group life insurance sector with favourable references across the industry. It is licensed and regulated by the National Insurance Commission of Nigeria (NAICOM) to underwrite Life, Annuity and Health insurance.
Job Summary
- The responsibilities will include identifying the best applications for the business's needs, installing the software, and upgrading and repairing the software as needed, have a strong working knowledge of computer networking and administration, as well as expertise with computer troubleshooting. Ultimately, should have excellent technical skills, attention to detail, and the ability to adhere to deadlines.
Job Details
- Analysing business operations and the business's computer systems and determining which software applications could improve efficiency.
- Making recommendations on whether to upgrade the existing systems or install new ones.
- Leading teams of IT specialists in the implementation and upgrading of network hardware and software.
- Monitoring the roll-out of new software applications to ensure there are no problems.
- Troubleshooting and resolving any problems with business application software.
- Creating and overseeing protocols and procedures for the use of any new software applications.
- Training employees on the use of any new software applications and maintaining a good work atmosphere.
- Creating, executing, and maintaining company databases.
- Maintaining up-to-knowledge of the latest software developments.
- Experience with Information system troubleshooting • Demonstrated skill in developing automated business systems.
- Ability to communicate technical information to a non-technical audience.
- Knowledge of Dynamics CRM 365, Business Central, SQL Server.
- Troubleshooting portals/websites for optimum efficiency and high availability as required
- Procedure/Process documentation as required
- Regular SLA reviews and Vendor management as required
Requirements
- A bachelor's or graduate's degree in programming, computer engineering, compute science, or a related field.
- Broad working knowledge of computer networking, installation, and administration.
- Experience with database management and project management.
Minimum 4 years of experience with proof of production-based product/project.
Experience with ERP solutions.
Method of Application
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