Located in the most populous country in the most diverse continent, we have come to realise that conventional financial institutions are handicapped in creating sustainable value for the present generation and the next.
Job Summary:
- The DSO manages on-site terminal troubleshooting and POS repairs to reduce downtime and improve agent satisfaction.
Key Responsibilities:
- Repair, replace, and reconfigure POS terminals.
- Log device issues and resolutions.
- Visit field agents to troubleshoot and maintain hardware.
- Train agents on device use and care.
- Ensure adequate stock of devices and accessories.
- Keep a weekly log of replaced or reconfigured terminals.
- Liaise with vendors and OEMs for tech support and escalations.
- Conduct quality control checks after device deployment.
Requirements
- OND/HND/BSC in ICT or Engineering.
- Practical experience in POS or terminal maintenance.
- Ability to cover large field areas.
Method of Application
Signup to view application details.
Signup Now
