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Global Delivery Manager (Management Systems) at Procept Associates Professional Services Limited

Procept Associates Professional Services LimitedLagos, Nigeria Digital Marketing
Full Time
Procept Associates Ltd. was formed in Canada in 1983 to provide project management advisory and training services, initially to engineering and construction clients. Since its inception, Procept has established itself as a market leader and innovator in the development and implementation of project, program and portfolio management best practices; the inception and growth of the business analysis profession; the promotion of best practices in IT service management; and disaster-proofing businesses through the planning and implementation of business continuity management practices. From deep roots serving construction and engineering clients, Procept's reach has spread across many industries and all levels of government, around the world.

Job Description

Management Systems Standards Delivery and Certification:

  • Assessment and implementation of client’s ISO standards (e.g., ISO 9001, ISO 27001, ISO 45001, ISO 14001) and other relevant regulatory requirements.
  • Coordination of client’s certification to international standards by external certification bodies
  • Assessment and implementation of Central Bank IT Standards Blueprint and other regulatory requirements by the central banks of other African countries
  • Audit of entities assigned by Central Bank of Nigeria to the company
  • Remediation of the non-conformities for these entities
  • Maintaining Procept’s management system standards in accordance with the following ISO standards: ISO 9001, ISO 22301, ISO 27001 and ISO 45001.
  • Other strategic work relating to management system standards

Strategic Planning and Delivery:

  • Lead the annual strategic planning process for Management Systems Department
  • Establish strategic priorities for Management Systems Department based on the company’s strategic priorities
  • Deliver strategic priorities for Management Systems Department in accordance with the company’s strategic priorities
  • Oversee the execution of client’s large-scale projects, ensuring they are delivered on time, within scope, and budget.
  • Continuously improve operational workflows, enhancing efficiency and effectiveness across teams.

Stakeholder & Client Engagement:

  • Act as the primary interface for management system clients
  • Identify and pursue opportunities from existing client engagements
  • Identify and qualify leads for management systems and other professional services (consulting and training)
  • Provide expert guidance on best practices for management system integration and optimization.
  • Lead stakeholder engagement initiatives, ensuring transparency and effective communication on project progress.

Team Leadership & Development:

  • Lead a global team of project managers, consultants, and quality assurance specialists, fostering a culture of excellence.
  • Develop training programs to ensure teams are equipped with the latest knowledge on management systems and compliance standards.
  • Mentor and coach teams to enhance performance and drive operational success.

Financial & Compliance Oversight:

  • Develop and manage budgets for management systems department, ensuring cost efficiency.
  • Ensure compliance with local and international regulations related to management systems standards.
  • Monitor and report on financial and operational performance, providing insights for continuous improvement.

Performance Monitoring & Reporting:

  • Establish and track key performance indicators (KPIs) to measure the effectiveness of management system implementations.
  • Provide regular reports to executive leadership, offering insights and recommendations for continuous improvement.
  • Leverage data analytics and business intelligence tools to drive decision-making.

Qualifications

  • Bachelor and/or master’s degree in computer science, Information Technology, Business Administration, Management, Engineering, or a related field.
  • 5+ years of experience in global project management, management systems implementation, and/or CBN’s IT standards blueprint.
  • Certified Lead Auditor or Implementer for ISO 9001, ISO 20000-1, ISO 22301, 27001, or other management system standards.
  • Certified Lead Implementer in CBN’s IT standards blueprint
  • Strong knowledge of ISO standards, compliance frameworks, and risk management methodologies.
  • Experience working in consulting, professional services, or multinational corporations.
  • Proven expertise in process improvement, quality assurance, and business process outsourcing (BPO).
  • Proficiency in project management tools (e.g., MS Project, Zoho, JIRA, SAP, or similar platforms).
  • Exceptional leadership, communication, and stakeholder management skills.
  • Ability to work in a fast-paced, multicultural environment and manage projects across different time zones.
  • Knowledge of AI-driven automation and digital transformation in management systems.

Method of Application

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