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Head of Unit, IT Infrastructure Management at LAPO Microfinance Bank Limited

LAPO Microfinance Bank LimitedLagos, Nigeria Networking and Tech Support
Full Time
LAPO Microfinance Bank is a pro-poor financial institution committed to the social and economic empowerment of low-income households through provision of access to responsive financial services on a sustainable basis. The Institution was established in the late 1980s as a Non-Governmental Organization (NGO) by Godwin Ehigiamusoe in response to the effects of the implementation of the Structural Adjustment Programme (SAP) in 1986. In 2010, LAPO MfB obtained the approval of the Central Bank of Nigeria (CBN) to operate as a state microfinance bank and in 2012, it got an approval as a national microfinance bank. Over the years, LAPO MfB has emerged as a leading institution delivering a range of financial services to over a million people in Nigeria. Our Vision/Mission: Improving lives The LAPO MfB family share mutual core values that are centred on: Integrity Innovativeness Simplicity Excellence Customer-centeredness

Key Responsibilities:

  • Strategic Planning & Management:
    • Develop and implement the IT infrastructure strategy in alignment with the organization's IT strategy and business objectives.
    • Plan and budget for IT infrastructure projects, resources, and tools.
    • Lead and manage the IT Infrastructure team, including recruitment, training, performance evaluation, and mentorship.
    • Establish and maintain IT infrastructure standards, policies, and procedures.
  • Network Infrastructure Management:
    • Oversee the design, implementation, and maintenance of the organization's network infrastructure, including LAN/WAN, Wi-Fi, firewalls, and VPNs.   
    • Ensure network security and performance.
    • Manage network capacity and plan for future growth.
  • Server Infrastructure Management:
    • Oversee the management and maintenance of the organization's server infrastructure, including physical and virtual servers.
    • Ensure server availability, performance, and security.
    • Manage server operating systems, patching, and updates.
  • Data Center Operations (if applicable):
    • Oversee the operation and maintenance of the organization's data centers, if applicable.
    • Ensure data center security, environmental controls, and power management.
  • Cloud Services Management (if applicable):
    • Manage the organization's cloud infrastructure and services (e.g., AWS, Azure, GCP).
    • Ensure cloud security, cost optimization, and performance.
  • End-User Computing Management:
    • Manage end-user computing devices, including desktops, laptops, mobile devices, and peripherals.
    • Provide end-user support and troubleshooting.
  • Security Management:
    • Implement and enforce IT security policies and procedures to protect the organization's IT infrastructure and data.
    • Manage security devices and systems, such as firewalls, intrusion detection systems, and antivirus software.
    • Conduct regular security audits and vulnerability assessments.
  • Disaster Recovery & Business Continuity:
    • Develop and implement disaster recovery and business continuity plans to ensure the organization's IT infrastructure can be recovered in the event of a disaster.
    • Regularly test and update disaster recovery plans.
  • Vendor Management:
    • Manage relationships with IT infrastructure vendors and service providers.
    • Negotiate contracts and ensure service level agreements are met.
  • Reporting & Communication:
    • Provide regular reports on IT infrastructure performance, availability, and security.
    • Communicate effectively with stakeholders about IT infrastructure issues and changes.

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