Nigeria Health Watch is a non-profit organisation that uses informed advocacy and communication to seek better health and access to healthcare in Nigeria. We have dual strengths in health and communication and a strong social ethos that underscores all our activities.
Job Description
- The IT Intern will provide technical, administrative, and development support to the IT & Innovations Department.
- The intern will assist in managing and maintaining organisational IT systems, supporting digital communication tools, web platforms, and network infrastructure, while gaining hands-on experience in emerging technologies, including Artificial Intelligence (AI) applications in public health communication and digital advocacy.
- The ideal candidate must be competent in effective time management, excellent independent writing and communication skills and working with limited supervision to meet deadlines.
Responsibilities
Technical Support & Systems Maintenance:
- Provide first-level IT support to staff, including troubleshooting hardware, software, and network-related issues.
- Assist with system updates, installations, and routine maintenance of computers, printers, and other peripherals.
- Support monitoring and maintenance of the organisation’s internet connectivity, Cloud environments, including Microsoft Azure platforms.
- Assist in maintaining data backup systems and security protocols.
Web & Digital Platforms:
- Support the management and updating of the organisation’s websites and digital platforms.
- Assist in testing, content uploads, and performance monitoring for Nigeria Health Watch’s online platforms.
- Provide support during virtual and hybrid events, ensuring seamless technical delivery and user experience.
Innovation, Research & Development:
- Conduct research on emerging technologies relevant to health communication, advocacy, and organisational efficiency.
- Assist in the documentation, testing, and implementation of digital innovation projects, including automation and AI-driven tools.
- Support the exploration and integration of new software solutions that can improve internal workflows and project delivery.
- Assist in maintaining IT asset inventories and user accounts.
- Provide basic data analysis and reporting support where required.
- Support the documentation of IT procedures, configurations, and user guides.
Requirements
- Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, or a related field.
- Very good understanding of IT systems, hardware, networking, and web technologies.
- Proficiency in using Cloud environments such as Microsoft Azure, Amazon Web Services.
- Familiarity with web content management systems, programming and scripting skills are an advantage.
- Familiarity with Large Language Models, data analytics, or social listening tools is an added advantage.
- Strong organisational skills with the ability to manage multiple tasks and deadlines.
- Excellent written and verbal communication skills.
- Demonstrated problem-solving and analytical skills.
- Ability to manage multiple priorities within tight timelines, as well as proactively communicate with teammates and stakeholders.
- Excellent interpersonal and communication skills.
- Ability to work effectively in a fast-paced, deadline-driven environment.
Method of Application
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