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Information Technology Manager at Frigoglass

FrigoglassLagos, Nigeria Networking and Tech Support
Full Time
Frigoglass is a strategic partner to beverage brands throughout the world. We are the global leader in the Ice Cold Merchandisers (ICM) market and the principal supplier of glass packaging in the high growth markets of West Africa. Frigoglass has long-standing relationships with blue chip customers in the soft drinks and beverage industries. Our bespoke Ice Cold Merchandisers (beverage coolers) enhance our customers’ beverage branding and trigger immediate beverage consumption. At the same time, our leading innovations in the field of green refrigeration enable our customers to meet their ambitious sustainability and carbon emissions reduction targets. With a truly global footprint, Frigoglass is well established in the more mature European markets while it is evolving into an emerging markets champion. We efficiently support our customers around the world through manufacturing facilities in ten countries and an extensive network of sales and after-sales representatives in five continents. In our glass bottle business, we are focused on the markets of Africa and the Middle East, which are a prime spot of investments for our customer base. We create value for our customers by building on our position as leading supplier of glass bottles and complementary packaging solutions in West Africa and the Middle East.

Job Purpose

This role formulates and coordinates all IT processes, deploys an effective disaster recovery plan, provides technical support to all plants in Nigeria, provides the ICT infrastructure and contribute to organizational policy with regards to quality standard and strategic planning. In addition, it directs and supervise the work of IT Supervisors at the Plant, enforcement of Group IT projects, policies and strategies covering such areas as data security & protection, core infrastructure, LAN/WAN integration and VPN connections, Unified Communication, On-Premises and Cloud Computing.

Responsibilities:

  • Assists in the planning and implementation of additions, deletions, and major modifications to the core infrastructures in Nigeria Operations
  • Implement, manage, and administer network security at head office and plant levels as established by the Group IT, Athens.
  • Recognize necessary network improvements and deploy. Oversees the administration of WAN connections – maintain uplink
  • Oversee troubleshooting, system backups, archiving and disaster recovery and provide expert support.
  • Manage assets, control the acquisition and allocation of servers, desktops, laptops, printers, communication equipment and other computer peripherals. Ensure that company assets are maintained, serviced, insured and protected.
  • Re-engineers business systems and processes. Evaluate new technology and maintain integrity and accessibility. Keep up-to-date with latest technologies.
  • Ensure constant systems availability and functionality for direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
  • Implement, deploy and maintain financial application. Provide technical support to the ERP team on server platform and database management.
  • Build and maintain vendor relationships and manage the purchase of hardware and software products and other IT supplies in line with established group policy.
  • Interact with internal clients on all levels to help resolve IT-related issues and respond to escalated help desk issues in a timely manner.
  • Work closely with the IT operations team headquarters to prevent system breaches and ensure compliance with global security policies.
  • Provide direction and support for IT solutions that enhance mission-critical business operations.

Qualifications & Experience

  • Bachelor's Degree or Higher National Diploma (HND) in Computer Science, Information Technology, Electrical Electronics Engineering or other sales related fields.
  • 7-10 years’ experience.
  • Master’s degree, PMP, Certified Professional in Azure (added advantage).
  • Experience with systems security, cloud services, data center management, and compliance with the IT standards with solid understanding of data analysis, budgeting, and business operations
  • Technically sound in Cloud, IT Infrastructure, Server, Storage, Team building skills, Analytical & problem solving, Computer network installation and administration.

Method of Application

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