Westfield Energy Resources Limited is a leading integrated energy services and solutions provider operating across the entire upstream Oil & Gas, Power and Infrastructure value chain in West Africa. Our capabilities cover the Engineering, Procurement, Construction and Installation (EPCI), Commissioning, Start-up Services and Project Management. Founded in 2005, Westfield has been on a fast path of growth and development over the past years employing a highly skilled and technically capable multinational workforce comprising over 100 people, strategic world-class assets, and strong project management capabilities and a presence in key energy centers - Lagos, Port Harcourt, Warri and Houston. Our clients are among the major oil and gas exploration & production and marginal field operators- Chevron, Shell, Total, Agip, ExxonMobil, Seplat, Neconde, Nigerian LNG, NETCO, Newcross, Addax, First E&P, Saipem, Dangote, Pan Ocean, Aieto, Lekoil, Eroton, Oando, etc.
About the Job
- We are seeking a skilled IT Support Officer to join our team. The ideal candidate will have a strong background in information technology, with expertise in computer systems, networks, and software applications.
- This role requires attention to details and a proactive approach to maintaining and improving our IT infrastructure.
Responsibilities
- Provide technical support to users including troubleshooting and resolving IT related problems.
- Manage and monitor network infrastructure including routers, switches, firewalls, and VPNs.
- Ensure security of IT systems, including data backup, antivirus protection and access controls.
- Collaborate with other departments to understand IT needs and requirements.
- Troubles shoot hardware and software issues including desktops, laptops, printer, and servers.
- Conduct routine system updates and patches.
- Generate reports on system performance, incidents, and other relevant metrics.
- Test backup and recovery processes regularly to ensure they function correctly.
Qualifications
- Bachelor's Degree in Computer Science or related field.
- 2-5 years’ experience in IT (Helpdesk and Support).
- Troubleshooting and Debugging ability.
- Strong interpersonal and collaborative teamwork.
- Good communication and interpersonal skills.
Method of Application
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