Olam Agri is a market-leading, differentiated food, feed, and fiber agri-business with a global origination footprint, processing capabilities, and deep understanding of market needs built over 33 years. With a strong presence in high-growth emerging markets and products across grains & oilseeds, animal feed & protein, rice, edible oils, specialty grains & seeds, cotton, wood products, rubber and commodity financial services.
Position Overview
The Regional IT Administrator is responsible for managing and overseeing the IT infrastructure and operations within a designated region, ensuring optimal performance, security, and reliability of all IT systems and services. This role requires a well-rounded individual with a deep understanding of IT systems, excellent problem-solving skills, and the ability to work in a fast-paced environment.
Key Responsibilities
IT Infrastructure Management
- Oversee the installation, configuration, and maintenance of hardware and software.
- Ensure reliable network performance, including monitoring and troubleshooting network issues.
- Implement and manage Servers, firewall, antivirus, and other security measures to protect IT infrastructure.
User Support and Training
- Provide technical support to end-users, resolving hardware and software issues promptly.
- Conduct training sessions to educate staff on IT policies, procedures, and best practices.
- Maintain a helpdesk system, tracking and managing support requests efficiently.
Job Description
Continuous Improvement
- Stay abreast of the latest IT trends and technologies, evaluating their potential impact on the organization.
- Identify opportunities for process improvements and implement innovative solutions.
- Conduct regular audits and assessments of IT systems to identify and mitigate risks.
Policy and Compliance
- Develop and enforce IT policies and procedures to ensure compliance with industry standards and regulations.
- Ensure data privacy and protection in accordance with applicable laws and regulations.
- Collaborate with legal and compliance teams to address any IT-related legal matters.
Requirements
Education and Experience
- Bachelor’s degree in information technology, Computer Science, or a related field.
- Minimum of 5 years of experience in IT administration, with at least 3 years in a regional or similar role.
- Proven experience in managing IT infrastructure and support services.
- In-depth knowledge of network protocols, systems, and administration.
Technical Skills
- Proficiency in managing servers and Network devices.
- Experience with IT security tools and best practices.
- Familiarity with helpdesk and project management software.
Soft Skills
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Exceptional organizational and time management abilities.
Method of Application
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