Olam International was established in 1989 with 1 product in 1 country, trading cashew from Nigeria into India. Today we are a leading agri-business operating from seed to shelf in 65 countries, supplying food and industrial raw materials to over 13,800 customers worldwide. Our team of 23,000 employees has built a leadership position in many businesses including cocoa, coffee, cashew, rice and cotton. We have 44 different products across 16 platforms. Olam is committed to responsible growth, and believes that it is only by doing business in a sustainable way that long-term value for all stakeholders can be delivered. Olam is revolutionising seed to shelf supply chains through the Olam Sustainability Standard. Each step of Olam’s value chain is being examined to identify and implement measures to sustainably deliver products across all of its geographies by 2020. Olam’s initiatives in rural communities are one aspect of this, and in 2010 The Olam Livelihood Charter (OLC) was launched to set a benchmark for projects that incorporate all eight charter Principles of finance, improved yield, labour practices, market access, quality, traceability, social investment and environmental impact. Today we manage 30 OLC initiatives and another 160 beyond the programme, from rural electrification and water facilities to building health centres and schools.
Job Summary
The Regional IT Administrator is responsible for managing and overseeing the IT infrastructure and operations within a designated region, ensuring optimal performance, security, and reliability of all IT systems and services. This role requires a well-rounded individual with a deep understanding of IT systems, excellent problem-solving skills, and the ability to work in a fast-paced environment.
Key Responsibilities
IT Infrastructure Management
- Oversee the installation, configuration, and maintenance of hardware and software.
- Ensure reliable network performance, including monitoring and troubleshooting network issues.
- Implement and manage Servers, firewall, antivirus, and other security measures to protect IT infrastructure.
User Support and Training
- Provide technical support to end-users, resolving hardware and software issues promptly.
- Conduct training sessions to educate staff on IT policies, procedures, and best practices.
- Maintain a helpdesk system, tracking and managing support requests efficiently.
Continuous Improvement
- Stay abreast of the latest IT trends and technologies, evaluating their potential impact on the organization.
- Identify opportunities for process improvements and implement innovative solutions.
- Conduct regular audits and assessments of IT systems to identify and mitigate risks.
Policy and Compliance
- Develop and enforce IT policies and procedures to ensure compliance with industry standards and regulations.
- Ensure data privacy and protection in accordance with applicable laws and regulations.
- Collaborate with legal and compliance teams to address any IT-related legal matters.
Requirements
- Bachelor’s degree in information technology, Computer Science, or a related field.
- Minimum of 5 years of experience in IT administration, with at least 3 years in a regional or similar role.
- Proven experience in managing IT infrastructure and support services.
- In-depth knowledge of network protocols, systems, and administration.
- Proficiency in managing servers and Network devices.
- Experience with IT security tools and best practices.
- Familiarity with helpdesk and project management software.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Exceptional organizational and time management abilities.
Method of Application
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