IT Administrator at Accor Hotel

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest hospitality company worldwide

Job Description

• Administers the hotel’s Voice (telephone), MATV(DSTV), CCTV, PA(Public address) Systems
• Carry out regular cleaning and maintenance of systems in the hotel.
• Keep the server room clean and in perfect condition.
• Responsible for all the systems backups, archiving and disaster recovery; and provides expert support on all IT related issues
• Administers and develops the hotel’s data (internet) systems
• Must be familiar with all hardware; software and network operating system
• Provide orientation to new users of existing technology
• Maintain current and accurate inventory of technology hardware, software and resources
• Troubleshoot hardware, software and network operating system
• Programs the room rates on the display monitor at the reception and the totem signage at the front gate of the hotel.
• Maintain the sound system in the hotel.
• Assist in social media photo upload
• Acts as a support person for all software in the hotel and liaises with the Opera and Micros consultants if there is a problem
• Oversees the programming of all TVs
• Maintain log and/or list of required repairs and maintenance
• Advise staff of security breach and/or change in password or security status
• Changing of the hotel’s Internet password twice a month or as may be required by the General Manager.
• In charge of the audio- visual system, telephones and the conference monitor during conferences.

Qualifications

• First Degree/HND in Computer Science/Engineering or any related field.
• Professional Tech certification, e.g. CISCO, ISPC or other relevant higher business degree is added advantage.
• Minimum of three (3) years IT Administrator and control experience in the hospitality
• Knowledge of IT administrator methodologies, corporate governance procedures and accounting standards.
• Information Technology frameworks, tools and techniques; Governance risk and control tools and techniques

Method of Application