IT Associate at New Age Mobile Concepts Limited

Mobile Concepts Ltd. was incorporated on August 1, 2008. is a brand for mobile phone charger. We offer not just phone chargers, but a brand that is known with innovation, consistency, panache; adopting modern and world-class technology that fits the users' fashion and convenience. For several years, we have been Nigeria’s foremost dealer in Mobile Phone Chargers. is a highly customer-centric company, obsessed with finding innovative ways to improve every customer's experience. This is built upon our easy-to-use products, skilled Customer Service Personnel and Sales Ambassadors. Thank you for taking time to know us better. If you have any questions, please email us at [email protected] OUR MISSION To provide clients with innovative and striking phone accessories, of top quality, fostered by brilliant minds at the right prices. OUR VISION To build a world class brand with its product in every home as we ensure customer satisfaction through innovation, quality, superior customer care service and rapid delivery.

Job objectives

Responsible for managing, maintaining, and supporting information technology systems and networks for optimization and performance of IT workloads services in a cloud-based environment. Efficiently provide technical support to end-users, contribute to the successful implementation of IT projects, and maintain the integrity and security of the organization's IT infrastructure.

Responsibilities

• Cloud infrastructure management: Design, deploy and maintain cloud infrastructure ensuring optimal performance, security, and scalability.
• Supervise installations of new software and hardware drivers, ensuring timely updates.
• Generate user accounts for new hires during the onboarding process and assist in server administration tasks, encompassing backups, updates, and security measures.
• Manage and troubleshoot local area networks (LANs) and wide area networks (WANs).
• Oversee database management systems and implement best practices.
• Develop and test IT disaster recovery plans.
• Support the implementation of internal control programs.
• Provide comprehensive IT support to cross-functional teams during projects.
• Configure and deploy monitoring tools and scripts for systems applications.
• Manage purchase and maintenance of computers and accessories; diagnose and analyse data to identify and efficiently fix computer system issues.
• Installation of software, system maintenance and upgrades
• Provide support to staff on computer applications and promptly resolve IT support requests 247
• Implement and maintain backup, restoration, and archiving plans.
• Conducting routine maintenance of company systems.
• Ensure strict adherence to security standards, safeguarding data and systems.
• Recommend strategies to improve the IT infrastructure of the company

Qualifications

• Demonstrated leadership skills.
• Strong problem solving and critical thinking skill.
• Must be proactive, and able to identify and resolve events before they result in incidents
• Must have a working knowledge of relevant operating systems, software, and programming..
• Proficiency in Adobe Creative Cloud, Google Apps, various video conferencing solutions, project management tools, Windows environment, and data warehouse concepts.
• Familiarity with ETL Informatica tools, OBIEE/Power BI tools, and business operations concepts.
• Ability to work independently and collaboratively within a team.

Certifications

• Certified Associate in Project Management (CAPM) - This certification is frequently mentioned for IT associates and project management roles on LinkedIn, demonstrating foundational project management skills
• Google Cloud Platform (GCP) Certified Professional Cloud Architect - Widely recognized for cloud architecture expertise, especially in IT managerial positions
• AWS Certified Solutions Architect – Associate - A sought-after certification on LinkedIn, showcasing expertise in Amazon Web Services, particularly relevant for IT managers.
• Information Technology Infrastructure Library (ITIL) - ITIL certifications are recurrently mentioned, focusing on IT service management and best practices for IT associates.
• Project Management Professional (PMP) - Recognized in business and management categories, PMP is a valuable certification for IT managers, emphasizing project leadership skills.
• Cisco Certified Network Associate (CCNA) - Highlighted as a certification with a significant impact on technology executives' hiring decisions, making it relevant for IT associates.
• Certified Information Systems Security Professional (CISSP) - A certification mentioned for its importance in IT security, beneficial for IT associates overseeing security aspects.
• Microsoft Certified: Azure Administrator Associate - Microsoft Azure certifications, including the Azure Administrator Associate, are frequently referenced, especially for IT associates working with Microsoft cloud solutions.
• CompTIA A+ - Widely recognized for entry-level IT roles, including IT associates, demonstrating foundational IT skills.
• CompTIA Project+ - Mentioned as a valuable certification in project management, suitable for IT associates involved in project work.

Method of Application

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