IT Business Analyst at PZ Cussons

PZ CussonsLagos, Nigeria Networking and Tech Support

Full Time

PZ Cussons Nigeria Plc is part of a multinational consumer goods business, PZ Cussons Plc. We manufacture and distribute some of the best loved brands in Nigeria, from Imperial Leather to Cussons Baby, Morning Fresh to Thermocool and Robb. We operate in five core categories - personal care, beauty, home care, food and nutrition and electricals. Worldwide PZ Cussons Group employs over 5000 people across Africa, Europe, Asia, and North America.

Job Purpose:

Bridges the gap between business needs and technology solutions. Communicate with the top stakeholders in the organization to analyse business requirements, processes, and information systems, and will also help drive the business in the right direction by improving the products, services, and software with the help of data analytics.

Responsible to:

Head of Digital & IT, Africa

Responsible for:

No direct reports

Would have key Internal Relationship with functional business leaders, commercial heads, Super Users and Regional Process Leads, other members of the global and regional IT teams, IT applications project team members.

Key Accountabilities:

Identifying the PZ SBU business needs and translating them into technical requirements
Attending relevant business planning/production meetings to support to align needs of business with technical requirement
Solution evaluation: Assessing potential technology solutions to meet business needs as aligned with Business Leaders and other stakeholders.
Project management: Overseeing IT projects from conception to implementation.
Stakeholder communication: Liaising between business stakeholders, IT teams, and vendors.
Process improvement: Analyzing and optimizing business processes through technology.
Testing and quality assurance: Ensuring solutions meet business requirements and quality standards.
Training and support: Providing training and support to end-users.
ROI analysis: Evaluating the return on investment (ROI) of IT projects.
Driving digital transformation and process improvement.
Provide deep SAP application knowledge in relevant areas on best practices and troubleshooting techniques to help drive improvements in the solution.
Support the development and governance of the change/release plan to ensure changes are timely and well-managed.
Provide structured input and advice to the Design Authority governance body so ensuring correct decisions are made.
Provide first-line support to Regional Super Users and facilitate the Super User network.

Specifics and Key for F2S and P2P

P2P within SAP ECC:
Materials Management (MM)
Production Planning (PP)
Logistics Execution (LE)
Warehouse management (WM)
Quality Management (QM)
F2S within SAP SCM (APO)
Supply Network Planning (SNP)
Demand Planning (DP)
Production Planning / Detailed Scheduling (PPDS)
Integration between ECC & APO

Key Stakeholders: Internal/ External Relationships

Develop robust relationships with strategic stakeholders.

Applications Software suppliers

Local Vendors – for the translation of requirements into work packages and for subsequent testing
Application Management Service (AMS) provider – for clarification of requirements, testing and change and release management.

Internal relationships

Africa IT Business Partners – to gather new requirements and identify opportunities to support the business functions
Regional Super Users – to identify problems or opportunity areas and support the deployment of changes
Global Business Solutions Team – identifying and assessing new requirements and providing feedback from the Region
Design Authority – provide advice so ensuring correct decisions are

Persons Specification :

Knowledge / Skills/ Qualifications/ Technical/ Professional experience:

Knowledge/Qualifications:
Educated to bachelor’s degree at least degree level in an IT-related field.
Proven track record in Business Analysis and/or Business Process Management
Excellent knowledge of Supply Chain, Commercial, Retail, After Market or Finance processes gained through either working in a business environment or through exposure to ERP implementations.
4-5 years’ experience of implementing and supporting SAP systems ideally within retail or an FMCG.
Technical knowledge of relevant SAP ECC 6.0 (PZC utilize SD Sales & Distribution, MM Material Management, PP Production Planning, FICO Financial Accounting & Controlling, AM Asset Management, QM Quality Management, PPM Portfolio & Project Management) modules, SCM 7.0 or BW 7.4.
Experience of working in a matrix organization.
Experience of successfully working in cross functional teams
Experience of initiating and creating business process improvements with IT
Ability to demonstrate planning and organizational skills
Ability to demonstrate creative problem solving
Strong team player, able to work closely with other IT BAs in the Global and Regional teams.
Engaging and collaborative style
Ability impact and convince others with logical data and reports.
Good planning and organizational skills