Etcon Analytical and Environmental Systems & Services Limited is a wholly Nigerian Company specialized in the sales, marketing, distribution, installation, startup and maintenance of various equipment in Nigeria Industries and Institutions. Our wide product selection allows us to offer various expert solutions which, when aligned with our strategy focuses on driving results, developing people, critical thinking, continual improvement & innovation, collaboration & teamwork and customer focus – guarantee the satisfaction of the needs of our clients. We see partnership as the foundation of our entire business rather than just a fancy word. This is what differentiates us. Therefore, we are committed to providing total solutions to all your demands.
Responsibilities
The main responsibilities of the IT & Digital Platform Officer are:
- Maintain the computer networks of the organisation, providing technical support and ensuring the whole company runs smoothly
- Monitor and maintain the company computer systems, install, and configure hardware and software, and solve technical issues as they arise.
- Resolving IT support requests from employees
- Answering employee questions regarding computer systems
- Gathering and analyzing data to diagnose problems with computer systems
- Changing configurations, settings and permissions to fix computer issues
- Installing new software and hardware drivers and updating existing ones as needed
- Updating employees on the status of their service requests
- Logging all service requests and updating tickets as needed
- Manage and maintain the organization's digital platform
- Develop and implement platform strategiesto enhance the organization's online presence and user experience. This can include identifying opportunities for growth, optimizing platform features, and staying updated on industry trends.
- Managing and organizing digital content on the platform. This can involve uploading and updating content, ensuring it is accurate and up-to-date, and optimizing it for search engine visibility.
- Collaborate with cross-functional teamsand coordinate efforts to ensure the platform aligns with the organization's goals.
- Data analysis and reporting.Analyzingplatform performance metricsuser engagement data, and other relevant analytics to assess the effectiveness of the platform,generate reports and provide insights to inform decision-making and drive improvements.
Requirements
- Minimum of B.Sc/HND in Computer Science or related course
- Knowledgeable about the use and maintenance of computers
- Proficient in Web and Graphics design
- Good communication and people relations skills.
- Brilliant negotiation skills.
Method of Application
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