The Dexterity Group is a diversified business conglomerate with a reputation for excellent business practices with product and service quality. The Group’s business activities is mainly in the media but also has other interests outside the media sector. The Group’s operational headquarters is in Ibadan, Nigeria, the largest city in West Africa The Dexterity Group has a consuming passion for World Class Quality. Whether it is providing the best of content, entertainment, information and education to our viewers and readers, or having mutually rewarding and transparent relationships with all our stakeholders, The Dexterity Group has a consuming passion for World Class Quality.
Job Overview
We are seeking a versatile IT Executive to provide technical support and expertise across various aspects of our company's information technology. The IT Executive will play a crucial role in maintaining and enhancing our IT infrastructure.
Responsibilities
- Provide technical support for hardware and software issues, including troubleshooting, repair, and maintenance.
- Install, configure, and maintain operating systems, software applications, and device drivers.
- Manage and support computer networks, including LAN, WAN, and VPN configurations.
- Offer technical support to end-users, resolving hardware and software-related problems.
- Conduct routine system and software audits to ensure compliance with established policies and procedures.
- Collaborate with IT vendors for procurement, maintenance, and repair services.
- Assist in evaluating and selecting new hardware and software technologies.
- Document technical processes, procedures, and system configurations.
- Participate in IT project planning, implementation, and management as needed.
- Stay updated on industry trends and emerging technologies to make recommendations for improvements.
Qualifications
- Relevant certifications or degrees in Information Technology, Computer Science, or a related field
- Proven experience in hardware and software repair, troubleshooting, and maintenance.
- Proficiency in installing and configuring operating systems and software applications.
- Knowledge of computer networking, including LAN, WAN, and VPN configurations.
- Strong problem-solving skills and the ability to provide effective technical support to end-users.
- Familiarity with IT procurement processes and vendor management.
- Excellent documentation and organizational skills.
- Flexibility and adaptability to handle a wide range of IT responsibilities.
Method of Application
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