The Dexterity Group is a diversified business conglomerate with a reputation for excellent business practices with product and service quality. The Group’s business activities is mainly in the media but also has other interests outside the media sector. The Group’s operational headquarters is in Ibadan, Nigeria, the largest city in West Africa The Dexterity Group has a consuming passion for World Class Quality. Whether it is providing the best of content, entertainment, information and education to our viewers and readers, or having mutually rewarding and transparent relationships with all our stakeholders, The Dexterity Group has a consuming passion for World Class Quality.
Job Overview
- We are seeking a versatile IT Executive to provide technical support and expertise across various aspects of our company's information technology.
- The IT Executive will play a crucial role in maintaining and enhancing our IT infrastructure.
Responsibilities
- Diagnose and repair hardware issues in desktops, laptops, and other computer peripherals.
- Install, configure, and troubleshoot software applications and operating systems.
- Manage and support computer networks, including LAN, WAN, and VPN configurations.
- Offer technical support to end-users, resolving hardware and software-related problems.
- Collaborate with vendors for hardware warranty support and replacements.
- Conduct regular maintenance on computer systems to ensure optimal performance.
- Keep detailed records of repairs, maintenance, and system configurations.
- Stay informed about the latest technology trends and updates.
- Assist in the procurement of IT equipment and software.
- Participate in IT project planning, implementation, and management as needed.
Qualifications
- Relevant certifications or degrees in Information Technology, Computer Science, or a related field
- Proven experience in hardware and software repair, troubleshooting, and maintenance.
- Proficiency in installing and configuring operating systems and software applications.
- Knowledge of computer networking, including LAN, WAN, and VPN configurations.
- Strong problem-solving skills and the ability to provide effective technical support to end-users.
- Availability for night shifts and weekends.
- Excellent documentation and organizational skills.
- Flexibility and adaptability to handle a wide range of IT responsibilities.
Method of Application
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