IT Infrastructure Manager at IpNX Nigeria Limited

ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than a decade of experience, the company was formed by the divestment of the telecommunications services division of Telnet Nigeria Limited and has been in operation for many years. ipNX currently provides a range of communications and IT services to Corporate organizations within Nigeria on its IP (Internet Protocol) based communications network using both radio and satellite communications technologies. As part of its growth strategy, ipNX seeks to also extend its services to small and medium sized businesses and residential customers. In the long term, ipNX has determined that it needs also to have a strategic presence in the wire line market to ensure that we will be able to provide future services, which require high bandwidth in the last mile.

• Reporting to: Head, IS&T
• Travel Frequency: Occassional

Purpose of the Job

The IT Infrastructure Lead is responsible for managing the overall IT infrastructure. This includes hardware, software, networking, and security systems. The primary role is to ensure the reliability, security, and scalability of an organization's IT infrastructure to meet the needs of the business.

Expected Key Results

• Developing and implementing strategies to ensure high availability of critical systems
• Monitoring system uptime and downtime
• Implementing backup and recovery procedures to ensure data is not lost in case of system
• Conducting regular system maintenance to ensure optimal performance
• Developing and implementing a cost optimization strategy for IT infrastructure
• Conducting regular reviews of IT infrastructure spending and identifying cost-saving opportunities
• Conducting regular surveys to gather user feedback
• Analyzing user feedback to identify areas for improvement
• Developing and implementing user-focused IT infrastructure services
• Years of Experience- Minimum of 3-6 years of experience in IT infrastructure management, with a track record of success in managing complex environments.

Method of Application