Alan & Grant, is a Human Resources and Business Advisory firm. By combining creative and strategic minds, we co-create relevant and impactful solutions to our clients. ...additionally, we are developing capabilities to create and manage a portfolio of HR & Enterprise Products aimed at enhancing employee performance, business agility and overall productivity
Job Summary
- The IT Manager is responsible for overseeing the organization’s technology infrastructure, systems, and IT operations to ensure efficiency, security, and alignment with business objectives.
- The role includes managing IT strategy, system implementation, cybersecurity, technical support, and vendor relationships while ensuring optimal system performance and data protection.
Key Responsibilities
- Develop and implement IT strategies aligned with organizational goals.
- Oversee the management and maintenance of IT infrastructure, networks, servers, and systems.
- Ensure high system availability, performance, and reliability.
- Plan and execute IT upgrades, installations, and migrations.
- Manage enterprise applications, databases, and software solutions.
- Oversee IT helpdesk operations and provide technical support where necessary.
- Ensure timely resolution of system issues and user support requests.
- Develop and enforce IT security policies and procedures.
- Monitor systems for security threats and vulnerabilities.
- Ensure data protection, backup, disaster recovery, and business continuity plans are in place.
- Manage access controls and information security compliance.
- Manage relationships with IT vendors, service providers, and consultants.
- Negotiate contracts and oversee service delivery.
- Lead IT-related projects including system implementations and upgrades.
- Develop and manage IT budgets and cost control measures.
- Track IT assets, licenses, and inventory.
- Recommend technology investments to improve business efficiency.
- Ensure compliance with IT policies, standards, and regulatory requirements.
- Maintain system documentation, procedures, and user manuals.
- Prepare IT reports and performance metrics for management.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- Relevant certifications (e.g., ITIL, PMP, Cisco, Microsoft, CompTIA) are an advantage.
- 5–8 years of IT experience with at least 2–3 years in a managerial or supervisory role.
- Experience managing IT infrastructure, networks, and enterprise systems.
- Experience in cybersecurity and IT project management is an advantage.
Method of Application
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