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IT Manager at Estrada International Staffing Solutions

Estrada International Staffing SolutionsKwara, Nigeria Networking and Tech Support
Full Time
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Job Summary:

  • The IT Manager is responsible for overseeing and managing all aspects of the Information Technology (IT) department within the organization.
  • This role involves planning, coordinating, and executing IT initiatives to ensure the efficient operation of technology systems and services, as well as supporting the organization's strategic goals.
  • The IT Manager will play a crucial role in maintaining the organization's IT infrastructure, managing a team of IT professionals, and ensuring the security and compliance of IT operations.

Key Responsibilities:

  • Strategic Planning: Collaborate with senior management to develop and align IT strategies with the organization's objectives.
  • Create and manage IT budgets and resource allocation to support strategic initiatives.
  • Team Management: Supervise, mentor, and lead a team of IT professionals, including network administrators, system administrators, and support staff.
  • Conduct performance evaluations and provide training and development opportunities.
  • Infrastructure Management: Oversee the design, implementation, and maintenance of the organization's IT infrastructure, including servers, network systems, and cloud services.
  • Ensure the availability, reliability, and scalability of IT systems.
  • Security and Compliance: Establish and enforce security policies and procedures to protect the organization's data and systems.
  • Monitor and respond to security incidents, conduct regular security audits, and ensure compliance with relevant regulations and standards.
  • Vendor Management: Manage relationships with IT vendors, negotiate contracts, and evaluate vendor performance to ensure the best value for the organization.
  • Project Management: Plan and oversee IT projects, including software and hardware implementations, upgrades, and migrations.
  • Ensure projects are completed on time, within budget, and meet quality standards.
  • Support and Troubleshooting: Provide technical support and guidance to end-users, troubleshooting IT issues, and maintaining the helpdesk system.
  • Ensure a high level of customer satisfaction through effective support services.
  • Disaster Recovery and Business Continuity: Develop and maintain disaster recovery and business continuity plans to ensure IT systems can recover quickly from disruptions.
  • Technology Evaluation: Stay current with industry trends and emerging technologies, and evaluate their potential to enhance the organization's IT capabilities.
  • Documentation and Reporting: Maintain documentation for IT systems, processes, and policies.
  • Prepare regular reports for management and stakeholders on IT performance and key metrics.

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field. Master's degree or relevant certifications (e.g., CISSP, PMP) is a plus.
  • Proven experience in IT management, with a minimum of 8 years of relevant work experience.
  • Strong knowledge of IT infrastructure, network management, and security best practices.
  • Exceptional leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Strong project management skills with the ability to handle multiple projects simultaneously.
  • Sound knowledge of industry regulations and compliance standards.
  • Proficiency in IT budgeting and financial management.

Method of Application

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