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IT Manager at Fina Trust Microfinance Bank

Fina Trust Microfinance BankLagos, Nigeria Networking and Tech Support
Full Time
Fina Trust Microfinance Bank is one of Nigeria's foremost Microfinance Bank. Its final license was secured from the Central Bank of Nigeria in September 2009 as Microfinance Bank and commenced operations in October 2009. At Fina Trust Microfinance Bank, we have built our resounding success on excellent service delivery in a uniquely customer friendly environment through professional staff, leveraging on world-class technology. Our continuous investment in information technology and our people sets us apart from others. In the last few years, we have attracted patronage from the Small & Medium Scale subsector of the economy, carved a niche as a supportive Bank for Retail businesses and empowering Micro businesses through distinctive services. The Bank's commitment to value creation for all its stakeholders has earned it a solid reputation as a responsible corporate citizen and employer of choice. As the fastest growing Microfinance Bank in Nigeria, we share the privilege of empowering our Customers with Business loans in excess of NGN 20 Billion over the last 5 years. Today's Banking is borderless and without restrictions, consequently we have developed an unparalleled strategic alliance with Sterling Bank Plc and Fidelity Bank Plc to enable our Customers deposit or withdraw from any of these Bank branches. This opportunity creates over 250 strategic locations for us to meet our customers' needs. More so, our recently launched state of the art technology provides ease for the use of ATM Cards, POS terminals, Electronic transfers and Mobile banking. At Fina Trust, we tailor our customers' needs specifically to bespoke products to fit perfectly their needs. No matter what your priorities are, our exceptional service, unique benefits and expert solutions are tailored to help you achieve them all. Why don't you join the Fina Trust family today and enjoy our unequalled service delivery.

Job Objectives

  • Oversees the IT functions of the bank, our ideal IT Manager is expected to have an expert knowledge of the industry best practices and stay up to date with advances.

Primary Responsibilities
Supervision:

  • Manage and supervise the bank’s Systems, Network, and Infrastructure
  • Align IT infrastructure with current and future business requirements.
  • Implement and manage digital innovations.

IT Governance & Security:

  • Manage IT Budgets, forecast, and enforce cost- effectiveness deliverables.
  • Evaluate risk, develop network recovery and backup process.
  • Ensure that IT activities are within the limits of applicable laws, codes, and regulations.

Software Administration & Maintenance:

  • User Creations to all the IT systems
  • Testing, Troubleshooting and adjusting information systems to operate effectively.
  • Implementing security of the network, data and its storage and communication systems
  • Restore backups frequently to check the completeness
  • Monitor the application usage and over/under utilization of license
  • Identify existing license and over/under usage for all system and application software
  • Facilitate software licensing audits
  • Provide remote and onsite technical support for end users.
  • Communicate with the software vendor regarding software upgrades, CRs, bug fixes etc.
  • Review software maintenance agreements against the SLA and take actions.
  • Manage software project implementations; coordinate with end users and vendor.
  • Prepare project plan and manage IT projects.

Hardware maintenance:

  • Repair and Maintenance of Hardware
  • Coordination with Vendors with regard to hardware issues
  • Trouble Shooting & Assistance with regard to computer related Issues onsite and offsite
  • Following Up After Sales Maintenance & Warranty Covers.
  • Maintain and monitor Service Level Agreements

Skills & Qualifications 

  • A Bachelor’s Degree in Information Technology, Information Systems or Computer Science is required
  • 5 years work experience.
  • Ability to assess and recruit top candidates, train new IT staff, supervise and motivate team members for high-performance
  • Experience coordinating installations, upgrades, and maintenance
  • Ability to identify software needs
  • Knowledge of architecture processes and performance reports of operating systems
  • Strong critical thinking skills
  • Skills to understand and oversee code development

Method of Application

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