Quality Foods Africa is building quality, fast and nutritious food business, with a pan-African ambition. QFA was founded and controlled by experienced ‘on-the-ground’ investors and F&B operators. Our mission is to provide global standards of dining experience, hygiene and first class service to Africa’s consumers - We are a platform looking to assemble a diversified portfolio of internationally proven, leading quick service restaurant brands for roll-out across the continent. Our ambition is to be one of Africa’s largest and most successful multi-brand franchise operators. Africa is the next destination in quick service restaurant space. The QSR industry is in its infancy - whilst customer demand is growing in sophistication and purchasing power.
Role Description
- This is a full-time on-site role for an Information Technology Manager located in Lagos.
- The Information Technology Manager will be responsible for overseeing the technology needs of the company, developing and directing IT policies and initiatives, and ensuring that all technology systems are secure, efficient, and effective.
- The Information Technology Manager will also be responsible for managing the IT staff, overseeing software and hardware upgrades, and performing regular maintenance on IT systems.
Team Leadership:
- Provide guidance and mentorship to IT staff, ensuring tasks are completed effectively and efficiently.
Project Management
- Assist in planning, executing, and monitoring IT projects, ensuring they are delivered on time and within budget.
IT Infrastructure Management
- Oversee the maintenance and operation of servers, networks, and other IT systems to ensure uptime and reliability.
Troubleshooting
- Assist in diagnosing and resolving hardware, software, and network issues for end-users.
Security
- Collaborate with the IT Manager to implement and maintain security measures to protect data and systems.
Vendor Management
- Work with IT vendors and suppliers to procure hardware and software as needed.
Budgeting
- Help in preparing and managing the IT department's budget, ensuring cost-effectiveness.
Documentation
- Maintain documentation of IT systems, procedures, and policies.
User Support
- Provide technical support to end-users and ensure their technology needs are met.
Compliance
- Ensure IT operations adhere to relevant laws and regulations.
Qualifications
- Experience in managing technology systems and staff
- Experience with Inventory Management systems is an added advantage
- Experience with Hybrid & Cloud Infrastructure.
- Expertise in networking, databases, and programming
- Ability to create and implement IT policies and initiatives that align with the company's overall goals and objectives
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal skills
- Experience in the QSR industry is a plus
- Bachelor's or Master's degree in Computer Science or relevant field
Method of Application
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